Freelancer/ Chat moderator/ chat moderator team leader.

FUBARA GEORGE

SUMMARY

Experienced chat moderator with a proven ability to maintain engaging, safe, and respectful online interactions. Skilled in enforcing community guidelines, resolving conflicts, and fostering positive user experiences. Proficient in multitasking and managing high volumes of conversations efficiently.

WORK EXPERIENCE

EDUCATION

Master of Science in Computer Networks

Studied advanced concepts in computer networking, including network design, implementation, and troubleshooting.

Gained in-depth knowledge of protocols such as TCP/IP, routing, switching, and network security.

Focused on areas like wireless networks, cloud computing, and emerging technologies in networking.

Completed coursework on network infrastructure management, virtualization, and cybersecurity principles.

Engaged in hands-on lab sessions and projects using industry-standard tools and technologies. Sep 2014 - Oct 2016

Monitored and moderated online chat environments to ensure compliance with company policies.

Engaged users in dynamic and meaningful conversations to enhance platform activity. Resolved conflicts and managed disruptive behavior professionally and tactfully. Chat moderator - Cloudworkers Jan 2024- Oct 2024

SKILLS

Strong written communication

Conflict resolution and mediation

Community engagement

Adaptable to various platforms and guidelines

Quick decision-making under pressure

Chat Moderator - Muzio

Facilitated a positive community atmosphere while upholding chatroom rules and standards. Responded promptly to user inquiries, escalating issues as needed. Contributed to platform improvements by providing user feedback and reporting system issues. Mar 2023 - Dec 2023

Chat moderator

Middlesex university

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