Customer Service Crew Member
Resume:
Eli Larriva
Jarrell, TX *****
**********@*****.***
EXPERIENCE
Caregiver for Adolescent with Autism
Private Family, Jarrell, Tx
November 2023-Current
●Utilized behavior management strategies, including redirection and verbal affirmations, to help manage challenging behavior, as provided by parents of child.
●Assisted in daily living tasks such as dental hygiene, hair maintenance and meal preparation while promoting child’s independence.
●Social skills development assistance in initiating social interactions in public settings (the park and pool).
●Collaborate with family, therapists and teachers to ensure consistency in care and support for the child.
●Provided emotional support and created a calm, structured environment to reduce sensory overload and anxiety.
Sonic Drive-In, Salado — Crew Member
December 2022 - November 2023
●Created customized drinks and dessert beverages using machines and hand-blending methods.
●Cleaned and sanitized work areas, equipment, and utensils throughout the shift while maintaining communication and taking leadership positions in ensuring information was accurate for other crew members.
●Delivered timely service and performed sanitation tasks.
●Assisted in creating an organizational system when stocking and conducting inventory management as needed.
●Maintained high cleanliness and adhered to health code standards.
●Provided warm welcomes to customers with friendly greetings, conversation and suggestions on menu items.
●Prioritized and completed time-critical tasks in providing customer individually customized orders within a strict time frame in a high pressure environment.
●Completed opening or closing procedures dependent upon assigned shifts, including stocking, preparing ingredients for remaining shifts, and setting a high energy and pleasant pace for the day.
SKILLS
Communication
Customer Service
Time Management
Inventory Restocking
Flexibility
Food Handlers License
Cash Handling
Policy Memorization
REFERENCES
Janice Colon - current employer
**********@*****.***
Laura Muller - former supervisor
**********@*****.***
EDUCATION
Salado High School, Salado — High School Diploma
May 2023
Central Texas College, Killeen — Seeking Associates in Communication
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