Desktop Support Technician

RUDOLPH PALLAS

WHITE PLAINS, NY ? *******.******@*****.***? 914-***-**** ? WWW.LINKEDIN.COM/IN/RUDOLPH-P-69228525

TECHNOLOGY SPECIALIST ? IT SUPPORT ENGINEER

? A versatile and results-driven technologist with enterprise systems experience who is responsible for helping

organizations deliver the promise of technology by finding and deploying creative solutions for complex business

issues. within 24x7 heterogeneous computing environments. I am applying for the IT Support Engineer position at

client through Merge IT, LLC in Tarrytown, NY. payrate $26-$29/hr onsite.

CORE COMPETENCIES

Exceptional Customer Service Critical Thinking and Problem Solving Organizational Awareness

Technical Troubleshooting Adaptability Documentation and Communication

Technical Research & Presentations Time Management Team Collaboration

PROFESSIONAL EXPERIENCE

DISPATCH INSTALL TECHNICIAN December 2021 ? December 2022, September 2023 - PRESENT

Merge IT, LLC ? New York, NY

Hired as break/fix technician to complete moving of UBS banking