Public Relations Territory Manager

SUMMARY

Results-driven leader and executive with a track record of success across diverse sectors. Highly skilled in organizational communication, project management, public relations, logistics, operations, and team development. Proven ability to deliver impactful outcomes and drive organizational growth.

PROFESSIONAL EXPERIENCE

Territory Manager

US Foods Indianapolis, IN

January 2024 – Present

Cultivate and manage relationships with both established and new customers to achieve sales and profitability targets.

Lead customer engagement initiatives, including sales presentations and value-added services.

Leverage company resources to identify and capitalize on top penetration opportunities and secure new accounts.

Director of Catering

Chartwells HE IUPUI/Compass Group USA

August 2022 – December 2023

Oversaw sales, budgeting, forecasting, and the development of client relationships within the catering division.

Managed a team dedicated to delivering high-quality service, including regular training and safety initiatives.

Played a key role in menu development, pricing strategy, and achieving customer satisfaction targets.

Food & Beverage and Events Director

Highland Golf and Country Club Indianapolis, IN

March 2020 – July 2022

Increased catering sales by 143% year-over-year.

Revamped staff structure and implemented a culture of excellence, leading to high staff retention.

Boosted member satisfaction to 95% across all service areas.

Successfully led club events and developed new physical designs to enhance operational efficiency and increase revenue.

General Manager

The Riviera Club Indianapolis, IN

February 2016 – January 2020

Managed operations, capital projects, marketing, and facilities for a large membership club with 220 staff members.

Led $2.8M in capital improvements, completing projects on-time and under budget.

Increased membership by 85% and reduced attrition from 17.69% to 8.47%.

Grew food and beverage sales by 18.53% annually and improved overall financial performance, achieving profitability in the first year.

Developed and implemented training programs, performance reviews, and cross-training initiatives to foster career development.

General Manager

Nine Irish Brothers Indianapolis, IN

December 2013 – January 2016

Oversaw the opening of a new location, including construction, hiring, training, and daily operations.

Exceeded first-year sales goals by 25%, and managed P&L for both front-of-house and back-of-house operations.

Developed effective marketing strategies and provided performance reports to ownership.

ATHLETIC DEPARTMENT AND FOOTBALL COACHING EXPERIENCE

(Separate from Professional Leadership Roles)

Assistant Athletic Director

Zionsville Community High School Zionsville, IN

2012 – 2013

Included a mix of administrative, operational, and leadership responsibilities. While the specifics may vary depending on the school’s needs, the following key essentials would be relevant:

Athletic Program Management in support of the Athletic Director, Scheduling & Logistics, Communication & Public Relations, Budgeting & Financial Oversight, Compliance & Regulations, Coaching and Staff Support, and Student Welfare.

Athletic Event Manager 8th Grade Football Coach IA for Special Needs Classroom

Zionsville Middle School Zionsville, IN

2011 – 2012

Managed athletic events and supported student engagement and participation in extracurricular activities.

Performed all assigned duties to ensure the successful operation of the football program, in alignment with the goals and standards of the Varsity High School athletic department.

Coached Offensive Line and Tight Ends, Defensive Line, Linebackers, Cornerbacks and Safeties

Head Coach, Freshman Football

Brebeuf Jesuit Indianapolis, IN 2004 – 2005

Head Coach for the freshman football team in its inaugural season after being reinstated following a multi-year hiatus.

Developed practice routines, game strategies, and a comprehensive team growth plan.

Focused on building enthusiasm within the program, engaging both students and parents to foster a positive and supportive environment.

Aimed to transition players to the varsity team as sophomores, achieving a 99% retention rate with only one player transferring out before the following season.

Varsity Head Coach Varsity Offensive Coordinator JV Head Coach and Offensive Coordinator

Brebeuf Jesuit Preparatory School Indianapolis, IN

2005 - 2011

Head Coach for the varsity football team, leading practices, game strategies, and team development.

Offensive Coordinator for the junior varsity team, developing game plans and training strategies. Promoted to Head Coach.

Fostered leadership and personal growth among student-athletes, guiding them through a structured coaching framework.

Varsity Offensive Line Coach JV Co-Head Coach and Offensive Coordinator

Zionsville Community High School Zionsville, IN

2012 – 2013

Coached the varsity offensive line and junior varsity team, focusing on skills development, technique, and game execution.

Contributed to a successful coaching staff under the leadership of the head coach, focusing on team discipline and performance.

Responsible for overseeing game-day preparations, including player warm-up schedules, coordinating coach communications, and providing in-game coaching for the offensive line.

Head Coach Defensive Coordinator

Chicago Horsemen Semi-Pro Football Chicago, IL

2000 – 2002

Developed and managed practice and game-day schedules, coordinated equipment and communication logistics, scouted opponents, and created weekly game plans.

Led defensive strategy and team preparation for a semi-professional football team.

Designed defensive playbooks and oversaw team operations during competitive games.

Contributed significantly to recruiting and player development for the team.

All-Star Defensive Coach of the Year, Chicagoland Semi-Pro Football League, 2000

Offensive Line Coach

St. Luke Elementary School Indianapolis, IN 2021

Lead player development, discipline, and building team culture in congruence with school handbook.

Assisted with game-day coordination and referee communications.

Head Coach, Football

St. Monica Elementary School Indianapolis, IN

2011

Lead the football program at St. Monica, focusing on player development, discipline, and building team culture.

Organize and execute seasonal training programs, team-building activities, and community engagement.

Mentor student-athletes in both athletic skills and personal development.

EDUCATION & CERTIFICATIONS

Purdue University – West Lafayette, IN

Bachelor of Arts in Communications

Internship: Purdue Athletic Public Relations Department

Certifications & Training

Greenleaf Center for Servant Leadership

Ignatian Leadership Academy

Non-Violent Crisis Physical Intervention

VIRTUS – Protecting God’s Children Program

AWARDS & RECOGNITION

Eagle Honor, Zionsville Education Foundation, 2012

Fr. J. Paul O’Brien, S.J. Outstanding Servant Leadership, 2012

Distinctive Achievement, Coldwell Banker Realty, 2001 & 2002

First Quarter Sales Leader, Coldwell Banker Realty, 2002

Million Dollar Club, Coldwell Banker Realty, 2002

Who’s Who in Restaurant Management, 1999 & 2000

All-Star Defensive Coach of the Year, Chicagoland Semi-Pro Football League, 2000

COMMUNITY ENGAGEMENT

Adult Leader for Kairos and Class Retreats, St. Alphonsus Liguori Catholic Church

Volunteer for St. Aloysius Gonzaga School for AIDS Orphans (Nairobi, Kenya)

Organizer for Riley Foundation Dance Marathon & Relay for Life

Board Member: Habitat for Humanity, Brebeuf Jesuit Alumni Association

Head Coach: Football for St. Luck Elementary and St. Monica Elementary

REFERENCES

Available upon request.

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