Forklift Operator Customer Service
Resume:
Deer Mohammed Ali
Smyrna, TN
************@*****.***
Work Experience
Walmart manager
Franklin, TN
April 2021 to August 2023
• Motivating employees to provide excellent customer service through training and coaching
• Reporting to the store manager or district manager about employee performance in order to address any issues
• Overseeing the day-to-day operations of the store to ensure that company policies are being followed
• Ensuring that all departments within the store are adequately staffed with trained employees who are performing their jobs effectively
• Setting budgets and goals for stores within the chain and holding staff members accountable for meeting those goals
• Reviewing reports to identify ways to improve efficiencies and increase sales
• Monitoring employees’ work performance and coaching them on improving skills where necessary Forklift Operator
Walmart
February 2020 to March 2023
• Pick, pack, check, and load products accurately on/off trailers and to/from designated areas of facility
• Stand up forklift experience 2 years
• Move materials around facility using pallets and crates
• Stack loads in correct storage bays, following inventory-control instructions
• Complete forms and handle documentation
• Inspect machinery to determine need for repairs, and ensure safety by performing regular maintenance
• Maintain accurate production records and reports of issues Amazon Warehouse Associate
April 2022 to February 2023
1. Receive and put away inventory
2. Stand up and sit down forklift operator experience 1 year 3. Get customer orders ready and pack them up
4. Load boxes into trucks for shipment
5. Use scanners to read bar codes on products
6. View prompts on screens and follow the direction for some tasks 7. Troubleshoot problems
8. Ensure product meets quality requirements
9. Operate power industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet. Equipment training and certification are provided free of cost. Line Cook
US Foods-Nashville, TN
May 2020 to March 2022
• Assisting with stocking and setting up the kitchen stations
• Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
• Plating prepared foods based on senior chef’s guidance
• Working with servers to ensure that orders are completed according to request and on time
• Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
• Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations Truck Driver
January 2020 to March 2021
• Drive and operate trucks.
• Follow instructions; locate and read location and road maps.
• Pre-inspect truck.
• Pick up goods and materials, verify loads for accuracy, and deliver them as instructed.
• Load and unload cargo.
• Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times.
• Complete and verify paperwork for accuracy
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Education
High school diploma
Timber Creek High School
Skills
• Inventory Control
• Retail Sales
• Forklift
• Warehouse Experience
• Freight Experience
• Supervising Experience
• Packaging
• Management
• Driving
• Stocking
• Electric pallet jack
• Pallet jack
• Delivery driver experience
• Load & unload
• Retail sales
• Customer service
• Sales
• Heavy lifting
• Freight
• Order picking
• Factory
• Manufacturing
• Microsoft Excel
• Microsoft Office
• English
• Shipping & receiving
• Communication skills
• Organizational skills
• Computer skills
Certifications and Licenses
Driver's License
Forklift Certification
Pallet Jack Certification
March 2022 to Present
Additional Information
Stand up and down forklift experience 4 years total Reach truck forklift operator 2 years
Warehouse associate experience 4 years
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