Systems Administrator It
Resume:
336-***-**** *********@*****.*** Lexington, NC ***95
SUMMARY
Dynamic Senior Systems Engineer with a proven track record in designing, implementing, and optimizing complex technology systems. Expertise in troubleshooting, system maintenance, and network architecture contributes to enhanced system performance and reduced downtime. Demonstrated leadership skills facilitate effective team management and timely project delivery. Committed to driving organizational success through strategic planning and innovative IT solutions.
SKILLS
DHCP
WINS
DNS
Active Directory
Site to Site VPN
ITS Continuum+
PowerShell Scripting
ConnectWise Ticketing
Trusts
Group Policies
System upgrades
Network/System administration
System backups
Exchange 2000,2003,2007,2010,2013,2016,2019
Office 365
Exchange Online
Data backup and retrieval
Windows Server 2000,2003,2008,2012,2016,2019,2022
ESXI VMWare 4,5,5.5,6,6.5,7,8
Remote access technology
Routers
Switches
VPN single
VPN site to site
Excellent diagnostic skills
Configuration and support
Windows 95,98,NT,2000,XP,Vista,7,10,11
MS Office 4.3,95,97,2000,2003,2007,2010,2013,2016,2019
Outlook 95,97,2000,2002,2003,2007,2010,2013,2016
Windows server management
System architecture design
Windows server administration
Cloud services
Azure AD
Azure Active Directory
Entra ID
Network infrastructure administration
Storage area networks
Continuous improvement
.
EXPERIENCE
Sr Systems Engineer
The Colony Group
12/2021 - Current
.
Troubleshoots and diagnoses hardware and network failures.
Streamlined production operations, resulting in increase in productivity.
Configure and maintain Microsoft Hypervisor clustering services
Administers network standards, including naming conventions and address protocols
Configured and maintained net monitoring for all servers and systems
Administrate, configure, and support MS Exchange 2007, 2010, 2013, 2016, 2019 and Office 365
Integrate Intune with other Microsoft 365 services, such as Microsoft Entra ID, Exchange Online, Teams, SharePoint, DNS Active Directory, and VMware, cybersecurity best practices, and compliance standards
Manage and maintain firewall access rules and NAT policies
Monitor, Manager, Configure and administrator Spam filters (Barracuda
Checkpoint
ETC)
Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
Manage and maintain firewall, router and network switches, configure proper VLAN
Deployed and maintained a company-wide Carbon Black Endpoint Detection and Response system
Administer and configure Active Directory and Azure Active Directory/Entra ID
Manage all aspects of IT and Systems Administration/Engineering
Ensure smooth and secure network operation
Strong understanding of Network and IT security
IT Hardware/Software Budgeting and vendor management
Install, configure, and upgrade hardware and software components to ensure usability, stability, and security
PowerShell Scripting
Configure and administer Microsoft Teams and Zoom
Perform tests and evaluations on new software and hardware
Procure and install new hardware systems
Establish good relationships with all departments, colleagues, and vendors
Conduct backup operation schedules using Veeam backup and replication software
OKTA administration and configuration
Egnyte Administration
Built and oversaw network infrastructure comprised of various virtual products.
Recorded systems information and documented design specifications and installation instructions.
Worked closely with other teams to ensure smooth operation of the overall IT infrastructure.
Led cross-functional teams in systems integration projects.
IT Manager
Piedmont Hoist and Crane Winston Salem, USA
12/2018 - Current
.
Oversee all facets of IT and Systems Administration/Engineering.
Established SAN infrastructure supporting server environment.
Increased network security status and awareness by completing full audits on all systems
Deployed notifications system for all critical server and service activities.
Developed connectivity solution for offsite users.
Manage and maintain VoIP communication systems
Configure and administer Microsoft Teams and Zoom
PowerShell Scripting, DNS Active Directory and VMware
Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
Install, configure, and upgrade hardware and software components to ensure usability, stability, and security
Troubleshoot hardware, software, and network issues
Repair, replace, and/or properly dispose of damaged hardware
Monitor, Manager, Configure and administrator Spam filters (Barracuda
Checkpoint
ETC)
Install and upgrade anti-virus software to ensure security at the user level
Perform tests and evaluations on new software and hardware
Establish good relationships with all departments and colleagues
Conduct daily backup operations using Veeam and StorageCraft backup software
Perform periodic updates of firewall firmware
Manage and maintain firewall access rules and NAT policies
Manage and maintain firewall, router and network switches, configure proper VLAN
Manage and implement Active Directory group policies
Create technical documentation as needed
Winston Salem, NC
IT Coordinator
Landmark Builders Inc
06/2020 - 12/2021
.
Ensure uptime and reliability of network and systems environment
Server as single point of contact for all company IT issues
Implemented IT structure change management and control policies
Deployed and maintained company-wide Carbon Black Endpoint Detection and Response system
Manage all aspects of IT and Systems Administration/Engineering, including cybersecurity best practices and compliance standards
Configure and administer Microsoft Teams and Zoom
Build, manage, and maintain VoIP communication systems
Manage and maintain firewall access rules and NAT policies
Manage and maintain firewall network switches, configure proper VLAN
Install, configure, and upgrade hardware and software components to ensure usability, stability, and security
Troubleshoot hardware, software, and network issues
PowerShell Scripting, DNS Active Directory and VMware
Repair, replace, and/or properly dispose of damaged hardware
Install and upgrade anti-virus software to ensure security at the user level
Perform tests and evaluations on new software and hardware
Procure and install new hardware systems
Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
Establish good relationships with all departments, colleagues, and vendors
Conduct daily backup operations using StorageCraft backup software
Manage and maintain yearly IT budget
Monitor, Manager, Configure and administrator Spam filters (Barracuda
Checkpoint
ETC)
Sr. Network Engineer (Team Lead, Escalation Engineer)
Technology Advisory Group Warwick, USA
10/2014 - 12/2018
.
Company Overview: Warwick, RI
Led the migration of backup vendor change from Intronis to StorageCraft ShadowProtect
Maintained and monitored all backup for over 100 clients and 300 servers
Maintain and monitor over 300 servers for various clients running Windows 2003, 2008, 2012 and 2016, DNS Active Directory and VMware
Manage and maintain firewall, router and network switches
Configure proper VLAN
Exchange Migrations, 2010, 2013 and 2016
Configure and administer Microsoft Teams and Zoom
ESXi VMware 4,5, 5.5.and 6, including active directory, DNS, DHCP, WINS, Group Policies, print management and other system administrator duties
Administrate, configure, and support MS Exchange 2007, 2010, 2013, 2016 and Office 365
Provide support for over 1000 PCs at various clients
Maintain and support network connectivity, including VPN
Monitor, Manager, Configure and administrator Spam filters (Barracuda
Checkpoint
ETC)
Plan and implement disaster recovery strategies
Test disaster recovery for over 100 clients and 300 servers
Plan and implement hardware and software upgrades to servers and network equipment
Warwick, RI
Owner Operator
NPM Computer Services Providence, USA
02/2013 - 04/2014
.
Company Overview: Providence, RI
Configuration, troubleshooting, supporting, installing Servers, Including Exchange 2010
DNS Active Directory and VMware
Upgrade Backup exec from 2010 to 2012
Evaluate system performance and make recommendations for improvement
Cybersecurity best practices and compliance standards
Configure CoolSign Digital signage for RSS feeds and IP video
Support Servers with Windows 2003, 2008 and 2012
Providence, RI
Systems Support Engineer
Modis Inc. East Providence, USA
06/2011 - 02/2013
.
Company Overview: East Providence, RI
Provide engineering and administrative support to Windows Server 2003, 2008, 2012 Server Hardware
Active Directory
Prioritize and respond to problems and incidents
Manage the service ticket queue on a daily basis
Incorporate security, monitoring and metering requirements into the Windows Server architecture
Ensure standardized configurations across the environment
Improve and execute initiatives around OS provisioning and configuration management
Evaluate system performance and make recommendations for improvement
Participate in both Data Center and after-hours on-call rotations
Provide technical expertise to developers and business users around best practices for use of supported Products and integration into the environment
Manage server and component hardware products in a data center environment
Collaborate with team to continuously develop and improve server and storage strategy
East Providence, RI
Network Administrator, Engineer
A- Plus Mortgage West Warwick, USA
04/2009 - 05/2011
.
Company Overview: West Warwick, RI
Responsible for all network management, wired and wireless networking, firewalls (installation and monitoring), routing, switching at multiple locations
Network monitoring to include capacity, performance, and troubleshooting
Advanced Group Policy design and administration for Enterprises
Installation, upgrade and maintenance of LAN/WAN equipment connections and nodes, including workstations, servers, printers, modems, and data telecom devices
Configuration, troubleshooting, supporting, installing Servers, Including Exchange 2003
Disaster Recovery planning, design, implementation and testing
Install, configure and trouble shoot Windows 7 and Windows Vista, all editions
Windows XP Home/Professional, Win7
Internet Information Server 3.0 / 4.0 / 5.0 / 6.0 and 7.0
MS Office 97/2000, XP Suite, 2003, 2007 and 2010
West Warwick, RI
EDUCATION
Some College (No Degree): Microsoft Certified Systems Engineer
Roger Williams University, Providence, RI
.
WEBSITES, PORTFOLIOS, PROFILES
CERTIFICATION
Computer-Ed Business Institute, Microsoft Certified Systems Engineer
Noel Mathews
.
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