Jadah S Malone
**** ********* ****, *********, ** 60422
773-***-**** ************@*****.***
Objective
I am seeking to obtain a position within your company that will utilize my work experience and educational background. I would love to join a company that will provide a challenging environment and also an opportunity for advancement. I am excited to utilize my customer service and management experience to contribute to the company’s success. Education
Kenwood Academy High School
• HS Diploma
Kennedy King College
• Associates in Arts
Professional Experience
2011-2013, Victoria’s Secret
Sales Associate/ Cashier- Chicago, IL
● Responsible for providing each customer with the brand experience so they can become loyal customers for life
● Through the holiday’s I was promoted to the brand ambassador for my store’s location
● Entitled recovering and restocking the merchandise within the store. 2013-2015, Old Navy
Sales Associate/ Cashier/ Stocker- Chicago, IL
● Cash management and grasping the signups for credit cards signing up 15+ customers daily increasing the store’s revenue at high percentages
● Inventory control (unboxing, floor placement, order fulfillments)
● Provided exceptional customer service to over 50 plus customers daily 2014-2017, Rainbow Clothing
Assistant Manager- Country Club Hills, IL
● Opening and closing store daily
● Exceeded customer purchases to target daily store goals. Recommending products based on customer needs and wants
● Promoted from junior manager to assistant manager within 1 year 2022-2023, Heather Health Care Center
Resident Care Assistant- Harvey, IL
● Assisted the elderly with basic needs such as grooming, bathing and dressing daily
● Provided breakfast, lunch and dinner for residents
● Made sure charting for Vitals, food intake and medicine was taken care of
● Assisted with daily appointments such as doctors, dentist and ect.. 2016-2023, DTLR
Store Manager- Homewood, IL
● Supervised and trained 14 sales associates and 2 assistant managers
● Maintained scheduling a team to not exceed payroll being over 250 hours weekly
● Exporting payroll and time clocks ensuring everyone was paid correctly
● Made goal 40k over monthly surpassing monthly goals and expectations 2023-2024, Octapharma Plasma
Phlebotomist Technician- Chicago, IL
● Used venipuncture and finger pricks to collect blood samples from patients
● Responsible for labeling samples as well as entering information within the database
● Made sure each procedure was explained fully to patients to get them comfortable with the blood drawing process
● Cleanliness was very important when it came to my work area and all my instruments that was used while performing my task Certificates
Certified Phlebotomy Technician
National Healthcare Certification Organization
References
Marnie Boyd, Assistant Director of Pre– Engineering Program at Chicago State University,
Darry’ll Ware, Assistant Manager Octapharma Plasma, 708-***-**** Ryan Cunningham, CTA Bus Operator, 727-***-****
Beatriz Pina, Merchandiser, 708-***-****