Erika Byrd
Saginaw, MI
*************@***.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Stocker
Kohl's - Saginaw, MI
January 2010 to February 2012
Stocked shelves, was a cashier when needed. Full Time position, Opened Store Line Attendant
General Motors - Flint, MI
February 2011 to September 2011
Worked on production line. Lifting Hoods/ Car Doors. Full Time/ Summer Help, Temp Job Education
Cert. in Patient Care Tech
Latoya Health and Education Center
High school diploma or GED
Skills
• Data Entry, Customer Service (2 years)
• EKG
• CNA
• Receptionist
• CPR
• Data Entry
• Vital Signs
• Front desk
• Phlebotomy (1 year)
• Patient Care (1 year)
• Venipuncture (1 year)
• Laboratory Experience
• Basic math
• Microsoft Word
• Laboratory Procedures
• Typing
• Clerical experience
• Front desk
• Medical terminology
• Cash register
• Vital signs
• Customer service
• Typing
• Communication skills
• Administrative experience
• Organizational skills
• Computer literacy
• Computer skills
• Data entry
• Quality assurance
• Time management
• Manufacturing
• Cash handling
• Retail sales
• Quality inspection
• Filing
• Patient service
• Epic
• Blood sampling
• Corrections facility medical clinic
• Ceridian
Certifications and Licenses
Certificate
Certificate of Classes
Patient Care Technician
Driver's License
BLS Certification
CPR Certification
Certified Medication Aide
CDL
Assessments
First Aid — Proficient
September 2019
Treating common medical emergencies.
Full results: Proficient
Scheduling — Completed
September 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Medical Lab Procedures - Phlebotomy — Completed
October 2019
Selecting proper supplies based on physician orders for specimen collection protocol. Full results: Completed
Nursing Aide Skills — Completed
September 2019
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed
Clinical Judgment — Completed
September 2019
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed
Medical Terminology — Completed
September 2019
Understanding and using medical terminology
Full results: Completed
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Electronic Health Records: Best Practices — Familiar February 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Verbal Communication — Familiar
September 2019
Speaking clearly, correctly, and concisely
Full results: Familiar
Home Health Aide Skills — Proficient
October 2020
Providing care to patients in a home setting
Full results: Proficient
Active Listening — Proficient
October 2020
Actively listening and appropriately responding in conversations Full results: Proficient
Analyzing Data — Familiar
October 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar
Patient-Focused Care — Familiar
October 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Following Directions — Familiar
October 2020
Following multi-step instructions
Full results: Familiar
Attention to detail — Completed
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Medical terminology — Completed
March 2022
Understanding and using medical terminology
Full results: Completed
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical lab procedures: Phlebotomy — Completed
March 2021
Selecting proper supplies based on physician orders for specimen collection protocol Full results: Completed
Customer service — Completed
March 2022
Identifying and resolving common customer issues
Full results: Completed
Administrative assistant/receptionist — Completed
March 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Nursing assistant skills — Familiar
March 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Familiar
Scheduling — Proficient
January 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Highly Proficient
March 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Creating presentations with Microsoft PowerPoint — Completed October 2020
Knowledge of Microsoft PowerPoint tools and features Full results: Completed
Memorization — Completed
October 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Completed
Sales skills — Completed
January 2021
Influencing and negotiating with customers
Full results: Completed
Call center customer service — Familiar
February 2022
Demonstrating customer service skills in a call center setting Full results: Familiar
Medical receptionist skills — Completed
March 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
EKG, Phelebotomy, CNA, Did clinicals at Nursing Home, and Quest Diagnostics.