Melissa Rosario
347-***-**** - *******.*************@*****.***
Professional Summary
Skilled team player, accustomed to taking on challenging tasks with strong experience in diverse business environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner dedicated to business success.
Skills
Quality Standards
Operational Improvements
Surveillance
Customer Complaint Resolution
Patrolling
Metal Detector
Incident Reporting
Organization and Time Management
Multitasking Abilities
Safety Compliance
Work History
Parks Maintenance Worker
Parks And Recreation Department – Manhattan, NY
Secured park gates or doors at closing time and unlocked at opening.
Utilized power tools and landscaping machines to maintain outdoor areas.
Maintained athletic fields for area youth and adult leagues.
Removed debris and waste from outdoor areas.
Upheld safety standards in different seasons by handling ice, snow and other periodic issues.
Security Guard
Madison's Security – Manhattan, NY
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Responded quickly to emergency situations to assess and deflect issues.
Security Guard
Epic Security – Manhattan, NY
Greeted guests entering the nursing home professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Education
High School Diploma
Schenectady High School - Schenectady, NY
Certifications
Department of New York State 8-Hours Security training - 2015
Department of New York State 16-Hours Security training - 2015