Pamela Scharmer
**** **** ** *** #* South Saint Paul MN 55075, 651-***-****, **************@*****.***
Objective Experience:
To continue to cultivate my experiences and skills in customer service. Providing excellent communication skills when talking to others. Maintaining job responsibilities to ensure that my organization is utilized to its full reputable service.
Qualifications
•Extensive administrative and leadership experience processing financial documents in a confidential and accurate manner
•15+ years lead worker with data entry and strongly developed written & communications skills, reports, policy and analysis production
•Extensive Word, Excel, Outlook, IBML/Kodak scanning & imaging machinery
•Ability to prioritize multiple assignments, meet strict financial deadlines, excel in group & individual environments
Work Experience
Walgreens Dakota County, MN
Customer Service Associate Jan 2023 - Present
•Provided excellent customer service when fielding questions and concerns from shoppers.
•Followed protocol on returns and exchanges for the store.
•Maintained and straightened store front for customers to shop in a clean area.
Walmart Burnsville, MN
Personal Shopper/Cashier Sept 2021- Sept 2022
•Managed and fulfilled customers’ online orders.
•Processed payments and handled cash.
•Greeted customers and ensured satisfaction with their shopping experience.
Dollar Tree Eagan, MN
Assistant Manager Aug 2018 - Sept 2021
•Followed protocol when opening /closing store.
•Stocked and maintained cleanliness of store front.
•Deposited sales at the end of the day to local bank.
Staff Up America St Paul, MN
Production/Assembly (Temporary) June 2016 - Oct 2016
•Fill bags of fruit, weigh bags, place them on assembly line.
•Assemble advertisements for local businesses.
•Package gift cards.