Customer Service Data Entry

C O R I N N E D E S A N T I S

• 203-***-**** • *********.**@*****.***

Professional Summary

Knowledgeable, professional, and skilled administrative support and customer service. Possessing work ethics, time management, and works incorporation with others. I am looking for a Position to utilize my professional skills with loyalty and long term dedication.

Professional Skills/Computer Expertise

Critical Thinking/Complex Problem Solver

Mentor/Training

Budget Software/Counseling

Microsoft Office/Excel/Powerpoint//outlook

Billing Preparation

Case Management

Customer Service

Data Entry/Scheduling

Background Research

Multi line phone systemwv

Human Resources

Transportation/Delivery

Payroll/Accounting

EMR Software

HIPAA regulations

File Preparation Legal/Medical/MFG

Collections

Regulatory Compliance

Online Research

Medical Software

Virtual Counsel/Conf

Work Evaluations

Organization/Multi-tasking

Quickbooks/InvoiceSara/

Fresh Books

Professional Experience

First Student Transportation, Connecticut and Houston Yard

School Bus Driver 2017 – 2024

Safe and efficient Transport

Customer Service

Documentation Preparation

DVIR Software

Butterfly Affects Unisex Salon, Connecticut

Owner 2008 -2022

Marketing/Branding

Networking and Promoting

Sourced Vendors and negotiated fair contracts for supplies

Accounting/Billing/Payroll/Budget/Finance/Inventory/Billing

Connecticut Ear, Nose, and Throat, Connecticut

Medical Administrative Assistant 2015 - 2016

Assist and greet patients and maintain medical histories, Medical Insurance verification

File/scan all patient records/documents

Front/Back office duties

Managed and maintain supplies and cleanliness of rooms

Assist doctors with outside duties as necessary

Managed and maintained medical records/charts

Attorney Monique Ferraro, LLC 2012 - 2015 Legal Assistant

Managed client records with highest level of confidentiality and discretion

Filed legal documents with the court clerk

Counseling; clients, witnesses, lawyers, outside vendors to schedule/interview and update on cases

Disburse/retrieve medical records/legal documents

Greet and delegate contact w/clients, medical facilities, attorneys and professionals

Delegated and developed working relationship with courts, clients, doctors, attorneys, etc.

Worked as a team with fellow legal assistants, office Marshals, and attorneys

Education & Certifications

Naugatuck Valley Community College Medical Administrative Assistant-2017

Stone Academy Executive Secretarial-1990

High School High School Diploma-1989

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