Software Engineering Global Development

Jeff O’Connell

PROFILE

Technology leader with **+ years of building and improving systems

and development teams. Delivered systems in multiple industries and technologies. Pragmatic approach, and a commercial focus.

• Managed multiple global development teams (Boston, NY, Austin, Dublin Ireland, Full Remote, and contractors). Maximized their performance with process, automation, and teamwork.

• Experience in designing, coding, integrating, updating, and migrating critical systems.

• Engrain the importance of both commercial impact and technical excellence within the engineering process. Validate features goals before, and confirm impact through measurement and analysis.

• Extensive background in dealing with aging critical systems.

• Hands-on collaborative development with engineers on critical projects.

EXPERIENCE

GLG (Gerson Lehrman Group): Jun 2010 - Jun 2024

SVP Software Engineering, Remote, Jun 2023 - Jun 2024

• Reported to CPO and CFO/COO

• Responsible for 5 global development teams that focussed on Search & Recommendations, video and telecom Conference Platform, Surveys, Regulatory Compliance, and Service Delivery Systems.

• Addressed multiple again systems while still delivering on an aggressive product roadmap.

• Oversaw overhaul of conference platform, resulting in better stability, user satisfaction, and reach resulting in Zoom’s ISV Partner of Year award.

• Heavily involved in technology roadmap, architecture oversight, and security.

VP Software Engineering - Search and AI, Remote, Jun 2019

- Jun 2023

• Responsible for multiple engineering teams developing GLG's search and AI recommendations technologies.

• Platform combined full text, semantic, and AI content extraction technologies.

Email: ********@*****.***

Phone: 781-***-****

LinkedIn: Profile Link

SKILLS

Leadership:

Strategic Planning

Team building

Performance Mgt

Recruiting

Budgeting

Kanban / Agile

Technical:

Systems Integration

System Architecture

Software Design

Data Architecture

Database Design

Performance and Scaling

Search & Recommend

Full Text

Semantic

MLL/RAG

Web Services

Secure System Design

CI/CD

System Analytics

ML/AI

Platforms/ Tools:

AWS / Azure

Github

Snowflake Warehouse

SQL Server / Postgres

Express / Flask

SOLR/Elastic

VS Code

PyCharm/ DataGrip

Jupyter Notebook

Languages:

Python

Javascript

Node.js

GLG (Gerson Lehrman Group): Jun 2010 - Jun 2024

VP Software Engineering, Jan 2014 - Jun 2019

Director of Engineering, Jan 2012 - Dec 2013

Software Architect, Jun 2010 - Dec 2011

Director Software Dev, eWebHealth Sep 2008 - Oct 2009

• Reported to the CEO

• Led all software development and quality assurance functions for several on-shore and off-shore development teams on multiple products.

• Lead architect on the new product line

ChartOne: Jan 2005 - Sept 2008

Director of Software Development, May 2007 - Sep 2008

• Led multiple on-shore and off-shore development teams across three product lines.

• Responsible for system architecture company’s products.

• Worked with senior management team to help create the eWebHealth spinoff startup. Manager Software Development, Jan 2006 - May 2007

Lead team developing electronic medical records remote scanning and workflow solution for medical billing.

Senior Engineer, Jan 2005 - Jan 2006

Reverse Engineered existing company products to support contingency continuity concerns during company relocation.

Senior Engineer, Elm Square Interactive/Exit41: 2000 - 2005

• InsightShare - workflow & knowledge management platform

• BP Connect - remote kiosk and gas pump content and sales product

• Council for International Education and Exchange (CIEE) - program workflow and visa management.

• Exit41 - Quickserve product suite

Epsilon: 1994 - 2000

Manager Web and Groupware Development, 1997 - 2000 Developer - Process Improvement, 1996 - 1997

Developer - Data processing, 1994 - 1996

EDUCATION

Babson College, Wellesley, MA — BS MIS, 1994

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