Licenced Professional Counselor - In Training
Resume:
Hello
I’m Tia Krueger
OSHKOSH, WI 54904
***.*********@*****.***
Skills
● Organized
● Works well on a team
● Problem-solver
● Works well under pressure
● Enjoys training new employees
● Fast learner
● Strong written and oral
communication skills
● Self-motivated
● Efficient
Work Experience
OCTOBER 2022 - AUGUST 2023
Oneida Nation, Green Bay - Community Advocate, Women’s Domestic Abuse
● Efficiently communicate to
coworkers, supervisors,
members, legal representatives,
and service providers
● Advocacy in criminal and family
court (mainly Brown and
Outagamie counties)
● Utilization of Osnium for data
entry
● Facilitate 1:1s and groups for
client’s
● Community outreach/
networking
● Creation of education-based
group involving use of cultural
sensitivity
● Facilitated Oneida’s Coordinated
Community Response (CCR)
● Assistance with court
proceedings and paperwork
● Attend tribal networking
meetings
● Assistance with youth advocacy
programming
DECEMBER 2021 - OCTOBER 2022
Lakeland Care Inc., Green Bay - Provider Certification Specialist and Care Manager
● Efficiently communicate to
coworkers, supervisors,
members, legal representatives,
and service providers
● Develop member care plans with
RN/CM; fostering independence
● Ensure accuracy of all
assessments and paperwork
● Assess 1-2 bed AFHs for
compliance with standards
● Advocate for member interests
and strengths
● Determine the correct provider
based on cost-effectiveness and
member outcomes
2
● Training 1-2 bed AFH providers
in appropriate paperwork to
align with compliance
● Build relationships with AFH
provider
FEBRUARY 2021 - NOVEMBER 2021
Rawhide Youth Services, New London - Case Manager
● Efficiently communicate to
coworkers, supervisors, clients,
families, and placing agencies
● Advocating for youth interests
post-discharge
● Aftercare with youth for 6
months post-discharge
● Assess and de-escalate youth
● Knowledge of family psychology
and how to apply it while
mediating meetings between
youth and families
● Knowledge of child psychology
and how it’s associated with
behavior
OCTOBER 2020 - MARCH 2021
Thedacare, Appleton - Patient Access Registrar
● Epic hospital information system
● Registration for all areas
● Verifying insurance
● Customer Service
● Bill collections
● Checking in patients
● New hire training
MAY 2018 - OCTOBER 2020
Lutheran Social Services, Eau Claire and Appleton - Mental Health Professional
● One-on-one training in daily
living skills, interpersonal skills,
medication management, money
management, basic
transportation, health
monitoring, and transitional
services
● Providing mental and AODA
crisis intervention strategies
● Served as acting supervisor
● Volunteered on the Housing
Coalition (Eau Claire only)
● Performed daily audits
● Assisted in completion of BRE
audits
● Previously held Customer
Experience Coordinator position
Education
JUNE 2015 - DECEMBER 2017
University of Wisconsin - Eau Claire - Bachelor’s of Science
● Majored in Psychology and Women’s, Gender, and Sexuality Studies (WGSS)
● Dean’s List Spring 2017 and Fall 2017.
● Faculty-Sponsored Research Experience (Summer 2017); meta-analysis of culturally appropriate behavioral health program implementation procedures for Alaska Natives/ 3
American Indians – Presented research at Great Plains Students’ Psychology Convention 2018 and CERCA 2018.
● Internship as a Community Organizer with Planned Parenthood, Spring 2017; presented CERCA 2017
● Active member in PRIDE and UWEC College Feminists. AUGUST 2021 - NOVEMBER 2024
Walden University - Master’s of Science, Clinical Mental Health Counseling
● Practicum completed February 2024-May 2024, Internship May 2024-November 2024
● Completed Courses: Introduction to Clinical Mental Health Counseling; Counseling Theories; Counseling Techniques; Ethics and Legal Issues in Counseling; Research Methodology and Program Evaluation; Multicultural Counseling; Pre-practicum I and II; Lifespan Development; Assessment in Counseling and Education; Marriage and Family Counseling; Career Counseling; Social Change; Psychopharmacology; Crisis, Trauma, and Response; Counseling Addictive Disorders; Advanced Psychopathology Other Experiences
● Fire Safety Training
● CPR/ First Aid and AED Certified
● CCS Billing Course - UWGB
● Assessing and Managing Suicide Risk
Training
● Brainspotting: Phases 1 and 2
● Trauma Informed Care in Criminal
Justice
● Trauma Informed Care in Residential
Treatment
● Medication Administration Certified
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