Software Engineer Scrum Master

Javay Johnson

Full-stack Software Engineer

Senior IT Project Manager - Scrum Master Professional -

Allied Universal Security Dispatch Supervisor/Patrol Seargeant

Southfield, MI 248-***-**** 313-***-**** ************@*****.***

LinkedIn GitHub

I am Javay Johnson, a dynamic Full-Stack Software Engineer with 10 years of IT PM experience. I have mastered JavaScript, HTML, CSS, React, Node.js, PostgreSQL, Mongo DB, Express and CI/CD processes. I am passionate about developing robust, user-centric applications and debugging. Via my MERN Software Engineering Program, I graduated with a 3.8 GPA, served as Class President and the recipient of a “Core Values” award from my engineering program. Additionally, my educational studies beyond Software Engineering include a Scrum Master Professional certification, a postgraduate certificate in Project Management- one year program from Walsh College (overall 3.6 GPA), courses completed for a Master of Science in Business, and a bachelor’s and associate degree both from Indiana University.

Microsoft Azure Data Center Migrations/Automated Testing and Site Monitoring

I have experience leading a major $8M application migration project of high complexity, size, and scope to transfer applications from a legacy data center to two Microsoft Azure data centers. I also led software application assessment projects executed by the migration vendor: Fujitsu America. I managed over 3000 global application teams on Pivotal Cloud Foundry, Tech Refresh, and Automated Testing projects. In addition, I led and managed projects with Evergreen Hosting, and the deployment of SiteScope and Dynatrace for security and compliance, and decommissioned software programs and applications. In addition, I have experience managing DevOps teams for automated SDLC with an AGILE framework. I have also led major projects such as I-ERP Global initiatives with S/4 Hana and SAP Ariba integrations, and United Kronos Group (UKG) net new implementations and module migrations.

I have navigated diverse IT roles within Fortune 500 companies like Ford Motor Company, Zoom Info, Conga, and Domino’s Pizza. My experience spans from a freelance Full-Stack Software Engineer, Senior Project Manager, Scrum Master and Business Analyst. With my educational and career experience, I am confident with delivering great work and stellar outcomes.

ACHIEVEMENTS:

18 years of project management experience

10 years of IT experience

8 years of automotive experience

6 years of healthcare

6 years of radio dispatch experience

MERN Full Stack Software Engineer: 3.8 GPA

Certified Scrum Master Professional

Graduate School Certificate in Project Management (1 year program): 3.7 GPA

Ford Motor Company’s ‘Bob Fascetti’ award for producing $17 million in cost savings

Manage $8+ million dollars data center and I-ERP project budgets

Diverse library of PMO best practices; (Agile and Waterfall) from Fortune 500 corporations

Execution of multiple projects from Initiation to Close

Excellent written/verbal communication and training/presentation skills

Published Author (two books), Motivational Speaker and Life Coaching program developer

TECHNICAL SKILLS:

Software Development-MERN: HTML, CSS, JavaScript, Node.js, Express.js, React, TypeScript, Bootstrap, JSON

Database Management: MongoDB

DevOps: CI/CD processes

Cloud: MS Azure Cloud Technology, Pivotal Cloud Foundry, SiteScope, Dynatrace

Creative: Camtasia, WordPress, Canva

Administrative: MS Office 365 Suite, MS Outlook, MS Project, MS Visio, MS SharePoint, EPM, PeopleSoft, Evernote, Google Workspace

Cyber Security: Okta, Duo

Project Management Tools: Smartsheet, Clarity, Rally, DORF, ALM, JIRA

Communications: Zoom, Webex, Skype, GoTo Meeting, Google Meet, Chorus, Canvas, Discord

E-commerce: Shopify, Clickfunnels

Machine Learning / Generative AI: OpenAI ChatGPT, GPT-4o: (Playground, DALL-E, Codex, Whisper, CLIP, Embeddings, Web Browser, Bio Tool), Perplexity, Meta AI

Application Testing: (PM Led phases- SDLC)

DYNAMIC EXPERIENCE:

Allied Universal (General Motors Warren Technical Center)– Warren, MI – Dispatch Supervisor

(11/2024-Current)

●Working with management

●Supervising dispatch operations

●Establishing Standard Operating Procedures

●Training and Mentoring Staff

● Maintaining Logs and Reports

●Implementing Policies and Procedures

●Collaborating with Security Teams

●Performing disciplinary actions

●Alarm monitoring

●CCTV monitoring

●Camera Survey

●Answering phones; operate IP based telephone system

●Radio Dispatch; use multi-channel communications

●Radio and call logging

●Incident Report issuance and collection

Allied Universal (General Motors Warren Technical Center) – Warren, MI – Patrol and Gate Sergeant/Supervisor

(10/2024-11/2024)

●AUS Orientation

●AUS Ethics and Code of Conduct

●CPR and AED Certification

●Bloodborne Pathogens

●General Motors Site Specific Orientation Program

●EDGE Training

●Diversity & Inclusion

●Security/Emergency Dispatch Operations

●Security, Patrol and Inspections

●Safety Incident Reporting/Writing

●Driver’s Training and Practical

●Alcohol and Drug Free Workplace Policy

Use of Force Policy

*Employment Gap: (Had to provide full-time care for my 81-year-old Father who was diagnosed with Stomach Cancer until he unfortunately lost the battle to this debilitating disease.)

Domino’s Pizza, LLC (World Resource Center) – Ann Arbor, MI - Lead Project Manager - Human Resources Department

(01/2023-11/2023)

●Managed UKG (Kronos) Dimensions Timekeeping Module Migration Data Governance Project

●Created and presented weekly Project Status dashboards

●Developed Project Charters

●Created and delivered Steering Committee meetings

●Coordinated Onsite UKG/Domino’s Pizza Solution Design Workshops

●Gathered initial business requirements from multiple departments

Conga - Broomfield, CO - Senior Project Manager (Remote Consultant - Contract) - Project Management Office

(06/2022-08/2022)

●Created processes, templates, and established best practices within a newly formed PMO

●Set milestones and schedules to drive projects forward

●Managed projects with Smartsheet

ZoomInfo - Vancouver, WA - Senior Project Manager - (Remote Consultant)

(03/2022-06/2022)

●Managed SAP ERP Implementation, Salesforce DC and SOX Readiness, and Everstring Migration Communication Projects

●Prepared Steering Committee presentations and dashboards for Executives

●Created project charters, communication plans, and executive presentation decks

●Collaborated with Deloitte resources

●Updated project schedules, resources, tasks, and dashboards in Smartsheet

Ford Motor Company - Dearborn, MI - SAP Ariba/S4 Hana Sr. Project Manager- (Remote Consultant)

(12/2020-03/2022)

●Managed SAP Ariba Integration with S/4 Hana Project under Supplier Relationship Management: Ford’s largest global I-ERP expansion program

●Focused on SAP Modules: Source to Contract, Procure to Pay, Invoice to Pay, Ok to Pay, Req to Receipt, etc.

●Liaised between multiple business unit stakeholders, SAP Ariba, and Deloitte teams

●Prepared and presented Program Increment planning presentations for Senior Leadership

●Led daily Scrum of Scrum meetings to resolve issues/defects

●Maintained artifact systems and updated/reported CRAID’s (Change Requests, Risks, Actions, Issues, and Decisions)

●Used Agile methodology tools: Rally Kanban board, user stories, backlog, blockers, defects, admin support

●Oversaw and managed DevOps teams for the deployment of automated Test Scripts, automated SDLC and other testing cycles such as: SIT and UAT cycles

Ford Motor Company - Dearborn, MI - IT Senior Project Manager - (Microsoft Azure Cloud) Data Center Migrations / App Decom Team

(04/2019-12/2020)

●Led a major application migration project of high complexity, size, and scope to transfer applications from a legacy data center to a new data center with Microsoft Azure Cloud Technology

●Managed over 3000 application teams on Pivotal Cloud Foundry, Tech Refresh, and Automated Testing projects

●Led projects on Evergreen Hosting and Automated Testing with SiteScope and Dynatrace for security and compliance

Ford Motor Company - Dearborn, MI - IT Senior Project Manager PMO (Data Center of the Future)

(05/2017-04/2019)

●Forecasted and balanced monthly project financials exceeding $8 million annually

●Reviewed and approved supplier invoices

●Updated project plans using the Clarity platform

●Developed/documented new procedures for Change Management

●Provided work direction and assigned tasks to Junior project managers

●Generated Project Health Scorecards, Critical Milestone, and GANTT Charts

Detroit Diesel (Daimler, AG Mercedes Benz) - Redford, MI - Business Analyst (Consultant)

(08/2016–05/2017)

●Conducted onsite manufacturing plant audit interviews

●Developed Business Process Management

●Created executive PowerPoint presentations for CIO to deliver to leadership teams

●Prepared statistical reports conveying KPIs and other metrics

●Gathered and documented “as-is” business requirements with Visio and Signavio

●Assisted with the development of a localized Operating Model leveraging ITIL and CMMI

Automated Benefit Services (Ascension Health, INC.) - Sterling Heights, MI - IT Project Manager

(11/2015–06/2016)

●Spearheaded a team of 20+ benefit administrators, vendors, and IT professionals

●Used Smartsheet for developing plans, assigning resources, tracking progress, and analyzing workloads

●Led web-based application (online enrollment tool) portal migration projects

●Managed weekly communications with COO and Vice-President

●Coordinated and managed internal resources and third-party vendors

●Identified and mitigated risks to the project timeline

●Defined project scope and objectives, involving all relevant stakeholders

Ford Motor Company - Dearborn, MI - Project/Workshop Facilitator - (Benchmarking PM and Workshops Dept.)

(02/2014-11/2015)

●Facilitated innovative workshops including Value Analysis Value Engineering (VAVE), Functional Alignment, Designed Gap Analysis, and GAP workshops

●Led teams of 50+ at various workshops

●Assisted engineers and Tier-1 suppliers with brainstorming, idea generation, and cost savings

●Designed and delivered staff training/in-service workshops

●Developed process improvements

M.V. Transportation (IndyGo Public Transportation Sub-Contractor) - Indianapolis, IN - Supervisor / Radio Dispatcher

(09/2001 - 05/2004)

●Managed daily dispatch operations ensuring efficient route planning

●Supervised and monitored 30 public transportation drivers

●Handled daily operation management duties and disciplinary actions

●Reviewed workers' schedules and assignments

●Investigated vehicle accidents and incidents

●Oversaw random drug testing and compliance procedures

●Coordinated driver training and development programs

●Handled escalations and resolved passenger complaints

●Conducted safety audits and ensured adherence to regulations

●Collaborated with city officials to maintain service standards

Laidlaw (IndyGo Public Transportation Sub-Contractor) - Indianapolis, IN - Radio Dispatcher

(01/2001 - 09/2001)

●Dispatched and advised 50 IndyGo bus drivers per shift

●Coordinated vehicle dispatch to minimize wait times and improve service efficiency

●Monitored vehicle locations and communicated route adjustments

●Handled emergency dispatch situations and coordinated with first responders

●Maintained detailed logs of dispatch activities and driver communications

●Provided route and schedule information to passengers

●Tracked and managed vehicle maintenance schedules

●Conducted driver check-ins and ensured compliance with safety protocols

●Assisted with customer service inquiries and trip planning

Smart Route Systems (formerly MDOT) - Detroit, MI - Traveler Information Manager/ Radio Dispatcher

(09/1998 - 06/2000)

●Worked directly with Michigan State Police Emergency 911 Dispatchers to locate traffic incidents on Michigan freeways and Interstates

●Dispatched Safety Service Patrols

●Deployed messages on the changeable message signs on metro Detroit freeways

●Generated live feed video of commuter traffic for local news stations

●Generated SQL reports and conducted data analysis

●Provided database maintenance and troubleshooting

●Oversaw the operation of 43 Changeable Message Signs along various interstates in Michigan

EDUCATION:

PER SCHOLAS: MERN Full-Stack Software Engineer Certificate (3.8 GPA)

oClass President

oPer Scholas “Core Values” Award Recipient

SCRUMVERSITY: Scrum Master Professional Certificate

WALSH COLLEGE: Postgraduate Studies: Master of Science in Business

WALSH COLLEGE: Project Management Postgraduate Certificate (3.6 GPA) (12- month program)

INDIANA UNIVERSITY: Bachelor’s Degree

INDIANA UNIVERSITY: Associates of Arts Degree

oOrganizational Leadership and Supervision

oGlobal Perspective: Customer Service Training

oZingTrain: Excellent Customer Service

oCrisis Prevention Intervention

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