Support Worker Personal Care

RUTH KAMAU

North York ON M*N *Z* 437-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Dedicated and compassionate personal support worker graduate with the ability to multitask and work well with clients and work colleagues. Committed to utilizing my skills to support clients, while working towards the mission and objectives of the organization. Ability to work under pressure and have positivity attitude. Committed to upholding clients’ dignity, privacy and overall well-being. Proven ability to build rapport with clients and family members while maintaining the highest standards of care

CORE SKILLS

Empathy Time Management

Patience Palliative care

Advocacy Documentation

Relationship building Teamwork

Active listening Reliable

Verbal and written communication Flexible

Attention to detail Critical thinking

Adaptability Client assessment

Problem solving Personal Care

Cultural competency Infection control

REVELANT PROFESSIONAL WORK EXPERIENCE

PSW PLACEMENT- The Village of Humber Heights, Etobicoke ON Canada September 2024-Present

Promptly responded to call bells and support clients to meet their needs.

Assisted clients with feeding according to the dietitian requirements.

Provided assistance to 6 clients’ everyday that required support with daily living activities.

Supported clients with personal care tasks such as bathing, dressing and grooming.

Demonstrated effective client focused communication with clients, their families as well as team members.

Provided emotional support and companionship to clients.

Assisted clients with medication reminders and management.

Reported client’s progress and any concerns to the supervisor or to the nurse in charge.

Participated in ongoing training and development opportunities to enhance skills and stay updated on best practices in the field of support work.

Ensured the safety and well-being of clients at all times.

Documented and maintained accurate records of client care and progress with the support of the supervisor.

Encouraged and supported clients in participating in the social and recreational activities.

Responded to and managed crisis situations in a calm and professional manner.

Volunteer- Christie Refugee Centre North York ON July 2023-October 2023

Maintained clean and well-organized kitchen areas to promote efficiency.

Prepared and cooked some food items according to recipes, menus and supervisor’s instructions

Followed food safety regulations pertaining to sanitation, food handling and storage.

Washed and sanitized plates using industrial dishwashers according to manufacture instructions.

Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.

Developed great spirit with other personnel by supporting with completing task.

Sanitized counters and wiped down surfaces following preparation to prevent food cross-contamination.

Removed trash and cleaned kitchen garbage containers.

Supported other volunteer activities as needed.

Completed other arising duties assigned by the supervisor.

Certification

English Language Class Burnhamthorpe Collegiate, Etobicoke ON

Personal Support Worker (PSW) Certification Burnhamthorpe Collegiate, Etobicoke ON

First Aid & CPR/AED Level C

Basic Life Support Level Health Care Provider (HCP)

Gentle Persuasive Approaches Dementia Care (GPA)

Workplace Hazardous Materials Information System (WHMIS)

Integrated Accessibility Standards Regulations (IASR)

Food Handler Certificate

Mask Fitting

Covid Vaccine

Languages

English Swahili kikuyu

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