High School Customer Service
Resume:
Dametris Williams
Jackson, MS *****
*********@*****.***
Professional Summary
Hi. My name is Dametris Williams. I am a 2024 graduate of Wingfield high school. I am currently continuing my education at Hinds community college, studying paralegal technology. I have outstanding communication and leadership skills. I’m very accountable, outspoken, and down to learning new expertise.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Student
Hinds Community College-Jackson, MS
August 2024 to Present
• Developed personalized lesson plans based on each student's individual needs and learning style
• Monitored students' progress and identified areas for improvement through regular assessments UPS Package Handler
UPS-Jackson, MS
April 2024 to August 2024
• Efficiently loaded and unloaded merchandise from trucks, ensuring accurate counts and proper handling
• Maintained a clean and organized work area, following safety protocols at all times
• Collaborated with team members to prioritize tasks and meet daily loading/unloading goals
• Utilized inventory management systems to track and record merchandise movement accurately
• Implemented quality control measures to ensure that products met company standards before shipment
Cashier
Krystal’s-Jackson, MS
April 2023 to September 2023
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Subway Sandwich Artist/Cashier
Subway-Jackson, MS
February 2021 to July 2022
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• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring overall customer satisfaction
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
Education
High school diploma
Wingfield High School - Jackson, MS
August 2020 to May 2024
Skills
• Load & Unload
• Packaging
• Cash Handling
• Warehouse Experience
• Food Preparation
Certifications and Licenses
Driver's License
October 2022 to Present
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