Customer Service Veterinary Assistant

XOCHITL CURIEL

Bakersfield, CA *****

Phone: 661-***-**** Email: *********@**********.***

Employment History

Fortuna – State of CA Medical Dental

Bilingual Eligibility Specialist

**/****-**/***4

•Provided exceptional customer service to members and providers.

•Navigated several government system’s to provide accurate medical information.

•Remote work, adapted quickly and a fast learner.

•Maintained my attendance record, demonstrating dedication.

•Handled daily high volume of calls and chats

Haddad Dodge Ram

Receptionist

03/2021-06/23

Key Achievements:

•Provide exceptional customer service, handling inquiries with a focus on problem resolution and customer satisfaction.

•Demonstrated strong bilingual communication skills while assisting diverse customers.

•Maintained a consistent record of attendance, demonstrating reliability and dedication.

•Adapted quickly to remote work requirements, showcasing a high level of computer literacy.

Floral Supply Syndicate

Packer 10/2020-02/2021

Key Achievements:

•Efficiently packed orders, ensuring accurate and timely shipment of products.

•Maintained a well-organized packing process, contributing to the overall efficiency of the team.

•Demonstrated adaptability by quickly learning and implementing new procedures.

•Contributed to maintaining optimal stock levels through effective restocking procedures.

Cottage Animal Hospital

Veterinary Assistant 01/2012-01/2016

Key Achievements:

•Excelled in providing compassionate care as a veterinary assistant, demonstrating strong teamwork and interpersonal skills.

•Performed a range of tasks, including restraining, vaccinations, anesthesia monitoring, and blood draws.

•Consistently upheld high standards of professionalism and attention to detail.

Education

•Bakersfield College September 2023 - Currently Attending

Bachelor of Science in Nursing (BSN)

Bakersfield, CA

•UEI College

Business Office Administration Bakersfield, CA

•High School Diploma Channel Island High School

Oxnard, CA

Skills

•Bilingual

•60 WPM

•Windows/MAC/Android/iOS

•CA Driver's License

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