Service Technician Customer
Resume:
Alex Morse
Dexter, MO *****
************@*****.***
I am currently seeking a position with an established company where I can better utilize the skills and knowledge that I currently possess. However, I am eager to learn new things and show that I am am capable of benefiting the company that I am employed with.
• Have great communication skills
• An understanding of technology
• Great working under pressure
• Have a strong desire to grow into a position within leadership or management • Are dependable
• Can prioritize and multitask
• Have an outgoing personality
Willing to relocate: Yes
Work Experience
Head Service Technician
Tuley Farm and Home - Dexter, MO
April 2018 to September 2022
Ensure service shop runs smoothly. Repair lawn mowers, side by sides, four wheelers, and push mowers. Fix and repair units to function properly. Rebuild gasoline 4 stroke and 2 stroke engines. Use hand tools and service unit daily. Communicate with customers about repairs to their unit. I would unload new units with forklift and get ready to sale. I worked online through a service called Lizzy, to document all repairs to units. I worked on chain saws and trimmers rarely. Pick up and drive units to customer homes. Maintain a clean workspace and follow guidelines of Osha. Ensure satisfaction of customer. I started off as a learning tech and worked my way up to head technician. I am very ambitious and love to learn new jobs.
Lawn and Garden Head Tech/Supervisor
Sappington Pro Outdoor Jackson, Mo
November 2022 to Septemberl 2024
Ensure all Lawn and Garden Equipment is repaired and customer is satisfied with repair. Address any issues with customer and service manager. Repairs included rebuilding Kohler, Briggs, and Kawasaki Engines and/or repairing engines and units. Dealer included cub cadet, ferris, simplicity. Husquvarna, Spartan, Vanguard engines, sides by sides, and random equipment, some modified by customer but if we were slow at the time, we would take in farm equipment, four wheelers, spreaders, even boats with a vanguard attached. I also worked with dealership warranty and conducted the warranty process and the repair process, I would download software to computer and perform diagnosis with current data. Run codes and chase electrical issues and read electrical diagrams Cap 1 Associate
Walmart - Jackson, MO
April 2016 to August 2017
Unload/down stack product from truck, place on assembly line and sort product onto pallets. Take pallets out to sales floor and stock shelves. Check product inventory on sales floor and inventory for back stock in warehouse . Assist customers with finding product and lifting product. Assist other co workers. Do any other jobs in store that was asked of me. I passed Management Test for supervisor and received a "Happy To Help Customer" Award in 2017 by the store manager. This award is for excelling in customer service and going above and beyond expectations. Education
High school diploma
Advance High School - Advance, MO
August 2008 to April 2015
Skills
• Inventory management
• Service technician experience
• Merchandising
• Mechanic experience
• Construction labor
• Customer service
• Customer support
• Mowing
• Oil Change
• Service Technician Experience
• Mechanic Experience
• Lawn Care
• Blueprint Reading
• Electrical Experience
• Delivery Driver Experience
• Load & Unload
• Mechanical Knowledge
• Equipment Repair
• Communication skills
• Computer literacy
• Driving
• Time management
• English
Certifications and Licenses
Driver's License
Contact this candidate