Change Management Organizational

KORTNEY SORRELL

**********@*****.*** 214-***-**** Richardson TX

Strategic and results-driven professional with over a decade of experience in learning and development, organizational change, and internal communications. Proven expertise in designing and implementing change management initiatives, fostering cross-functional collaboration, and engaging stakeholders at all levels. Adept at crafting meaningful communications, delivering strategic training programs, and leading impactful transformation efforts in dynamic environments.

Organizational Change Management

Stakeholder Engagement & Relationship Building

Strategic Communication Development

Training & Development Program Design

Performance Monitoring & Career Development

Cross-Functional Collaboration

Project Management & Planning

Agile & Adaptive Leadership

Sr. Manager, Learning and Development Specialist The Wealth Vault, LLC - Richardson, Texas 01/2022 - Current Spearheaded the development of innovative L&D programs, enhancing training engagement by 30% through diversified training formats and custom learning modules, leading to a 10% improvement in retention and knowledge application.

Designed and executed a comprehensive onboarding process to integrate new team members effectively, significantly reducing ramp-up time by 20%. Developed leadership development initiatives to empower managers with performance management and team leadership skills. Established and refined internal communication strategies, fostering a culture of transparency and shared goals across the organization.

Managed career development frameworks and performance evaluation processes, ensuring alignment with organizational objectives to drive growth and retention. Oversaw L&D budgeting, optimizing resources for training tools, LMS platforms, and program delivery while reducing costs by 15%.Acquired, arranged, and developed training processes, guidelines, and course materials, such as handouts, and visuals. Increased participant engagement by 30% Examined and implemented different training delivery methods, such as in-person or virtual, to improve training efficacy, costs, and environmental consequences, leading to a 20 point increase in learning recall and a 10% improvement in content delivery.

Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.

Identified areas of improvement within existing operations through process analysis and benchmarking studies. Project Manager, Client Services Kendall Hunt Publishing - Richardson, Texas 04/2021 - 12/2023 Directed over 500 curriculum and instructional material projects, ensuring alignment with organizational standards and client needs.

Streamlined cross-departmental communication, improving efficiency and productivity across 10+ teams. Designed and delivered 30 training programs, achieving a 25% improvement in cross-functional team performance and collaboration.

Organizational Development Manager The Princeton Review - Plano, Texas 07/2019 - 04/2022 Summary

Skills

Experience

Championed organizational change initiatives through workshops and mentoring programs, driving a 20% increase in employee engagement.

Conducted workflow analysis to identify bottlenecks, implementing solutions that enhanced operational efficiency by 15%.

Facilitated training sessions to build change management capabilities and leadership skills across teams. Community Outreach and Education Mangager The Turning Point Rape Crisis Center - Plano, Texas 08/2018 - 07/2019

Designed and delivered educational programs to improve service delivery, boosting staff competency and public engagement.

Provided professional development workshops for community leaders, equipping them with advanced curriculum design and assessment techniques.

Purdue Global Univeristy Lafayette, IN 05/2024 Master of Science: Industrial And Organizational Psychology Summa Cum Laude Honors (3.92)

Society of Industrial and Organizational Psychologists (SIOP) Member National Society of Collegiate Scholars

Alpha Beta Kappa Honor Society

The Society for Collegiate Leadership and Achievement Agile Project Management Professional Certification Google Ads Certification

https://www.thewealthvaultllc.store/adhdresources

Education

Accomplishments

Certifications

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