Project Manager Assistant

THEODORA EMONO PAUL

Mobile: 469-***-**** Email: ***********@*****.*** Address: 4336 Imperial Gardens Dr, Spring TX 77386

Multifamily Assistant Project Manager

Professional Summary

Accomplished Assistant Project Manager with expertise in leading cross-functional teams to deliver strategic initiatives. Adept at developing comprehensive action plans, managing key timelines, and aligning deliverables with organizational goals. Proficient in project management tools and methodologies, including Agile and Waterfall, with a strong background in system migrations and systems architecture.

Education

Master of Business Administration (MBA: 3.6/4.0), University of Dallas, Texas, 7/2017

Bachelor of Science in Architecture, University of Jos, Nigeria, 6/2008

Certified Scrum Master 2023

SAFE 6.0 Certification, 5/2023

Project Management Professional (PMP) Certification (in progress)

Professional Experience

Project Manager: SQUAMET LTD (SEG), 4/2021 to Present

Collaborate with stakeholders, internal teams, and external vendors to plan, execute, and monitor projects from start to finish. Define project objectives, scope, and deliverables, ensuring alignment with client requirements and quality standards. Ensure compliance with Federal, State, and Local safety and environmental regulations. Manage phone communications with vendors and field staff to maintain clear and effective communication.

Spearheaded strategic initiatives and developed detailed roadmaps achieving 10% increase in project efficiency

Recognized for achieving a zero-incident safety record across 5 projects.

Developed and maintained project schedules, budgets, and resource plans, achieving a 20% improvement in project timelines.

Built and sustained professional relationships with owners, architects, and consulting engineers, achieving 20% stakeholder satisfaction.

Supervised project resources to ensure timely completion and high-quality performance.

Supervised 10+ subcontractors daily to maintain project timelines, reducing delays by 15%.

Enforced rigorous safety standards, reducing on-site incidents by 20%.

Customer Service Agent (Part Time): United Airlines, IA Houston, 4/2022 to Present

Coordinate the development, enhancement, and maintenance of client business systems, processes, and products using advanced methods, processes, and tools. Resolve customer inquiries and complaints efficiently via phone, email, and chat, ensuring a positive customer experience. Maintain detailed records of customer interactions, transactions, and feedback to support continuous improvement and service excellence.

Achieved an 80% First Contact Resolution rate, reducing resolution times by 20%.

Ensured 100% compliance with safety standards, contributing to a secure service environment.

Maintained composure in high-pressure situations, improving issue management and customer satisfaction.

Collaborated cross-functionally to resolve customer issues promptly.

Assistant Project Manager: Sahara Energy Group (SEG), Lagos, Nigeria, 9/2017 to 3/2021

Managed 10+ commercial construction projects, ensuring timely completion and quality standards. Supported the successful execution of multiple projects by planning, scheduling, and monitoring activities. Ensured cost control and budget adherence by obtaining approval and processing over-budget purchase orders.

Built and sustained professional relationships with owners, architects, and consulting engineers, achieving 20% stakeholder satisfaction.

Completed all project tasks ahead of deadlines with strong organizational and analytical abilities.

Enforced rigorous safety standards, reducing on-site incidents by 20%.

Supported procurement of materials, cutting procurement costs by 10% through strategic vendor negotiations.

Oversaw subcontractors during critical project phases, ensuring compliance with safety and quality standards.

Ensured smooth project transitions by executing project close-out activities and compiling required documents.

Project Coordinator: Executive Education Program, University of Dallas, Irving, Texas, 7/2015 to 7/2017

Supported project management activities by scheduling meetings, updating project plans, and maintaining documentation. Assisted in coordinating tasks, tracking project progress, and communicating with stakeholders to ensure timely completion and adherence to project goals.

Implemented student records management policies for the University Office of the Registrar, achieving a 20% increase in data accuracy and integrity.

Processed all student changes promptly, ensuring compliance with university policies and regulations, and reducing errors by 25%.

Provided data to Campus Administration to aid in local academic planning and enrollment management, resulting in a 17% improvement in decision-making processes.

Monitored students' academic progress through reporting, identifying, and addressing discrepancies in academic record entry, leading to a 10% reduction in data discrepancies.

Applied the principles of Scrum to streamline project workflows, reducing waste and improving efficiency

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Project Estimator: Vantage Architectural Company LTD, Lagos, Nigeria, 9/2012 to 3/2015

Oversaw construction processes at various sites, including contributing to the on-time and within-budget delivery of residential projects. Managed compliance with safety and environmental regulations to ensure adherence to federal, state, and local laws. Interpreted architectural drawings and specifications, streamlining project requirements and enhancing estimation accuracy. Maintained project documentation, including take-offs, item costs, and contract pricing, facilitating cost-effective resource allocation. Acted as a primary management representative, supervising subcontractors to guarantee quality standards.

Achieved a 12% cost-saving by maintaining accurate take-offs, item costs, and contract pricing.

Increased project bid success rate by 10% through meticulous preparation of time, cost, material, and labor estimates.

Conducted weekly meetings with architects, inspectors, and suppliers, resolving 20+ critical issues before deadlines.

Played a key role in delivering projects on time and under budget, saving an average of $20,000 per project.

Reduced project material waste by 11%, saving $320.000/year.

Improved subcontractor efficiency by implementing workflow optimizations, leading to 20% faster project completions.

Skills:

Project Management & Strategic Planning, Cross-Functional Team Leadership, Action Plan Development & Execution, Proficiency in Agile and Waterfall Methodologies, Communication (Written & Verbal), Business Development, Client Relationship Management, Vendor Management, MS Office Proficiency, Attention to detail, Time Management, Risk Management, Schedule and Budget Management, Organizational and Leadership Skills, Analytical Abilities, Team Collaboration, Project Management Tools: JIRA & MS Project, Systems Architecture Knowledge, Advanced knowledge of Nigerian building codes, safety regulations, and construction practices, Proficient in AutoCAD, ArchiCAD software

References: Available upon request

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