Customer Service Rep
Resume:
Iema Hargrove
Savannah Ga *****
**********@*************.***
OBJECTIVE: To improve adoption rates while maintaining a positive relationship with local rescue groups.
PROFESSIONAL SKILS
●12years providing excellent customer service
●Efficient in Petpoint, Microsoft and Excell
●Ability to work effectively unsupervised while providing excellent customer service
●Skilled at learning new concepts quickly while working under pressure
●Exemplifies interpersonal skills, attention to detail, comprehensive and organization skills
●Highly skilled at prioritizing and remaining focused on the essence of an issue
EMPLOYMENT:
Chatham County Animal Services Feb2019- March2021
Animal Caretaker
●Follow close instructions from the veterinarian regarding medical
●Reporting all health and behavior concerns in a timely manner
●Processing officer reports and filing citations with accurate information
Onbrand24 Oct2018-Jan2019
Customer Service Rep
●Processing insurance claims
●Schedule adjusters appointments a week in advance
●Maintaining a neat record of all check and debit payments
Walmart Distribution Center May 2018-Oct
Loader and Unloader
●Manual labor
●Shipping clerk
●Inspecting incoming and outgoing freight
●Maintaining the weight of trucks in accordance to Dot regulations
Panera Bread May 2015 – Jan 2017
Catering Coordinator
●Marketing and Advertising
●Prepared weekly business proposals
●Planned and arranged all catering events
●Customer Service Relations
●Managed all cash, debit and credit card payment
Savannah College of Arts & Design Jan 2013 - May 2015
Catering Assistant
● Organized events/ deliveries
●Maintained company Van and supplies
●Customer Service Represenitive
●Managed all cash, debit and credit card payments
Parkers March 2007 - Dec 2012
Customer Service Rep
●Processed cash and credit card payments.
●Prepared weekly order sheet
●Verified incoming and outgoing deliveries
●Cleaned and organized store
VOLUNTEER:
First Nazareth Baptist Church Jan 2012 - Present
Lower Elementary Assistant
●Assist the head teacher with preparing lessons
●Maintain a clean and safe environment for all the students and staff
●Fill in for head teacher whenever she’s not present
EDUCATION:
Chatham Apprentice Program Aug 2017
Employability Skills Training
Savannah Technical College Jan 2013 – June 2014
Completed Courses in Business
Savannah Technical College Jan 2013
General Education Development
CERTIFICATIONS:
Transportation Worker Identification Credential August 2021
Savannah Technical College June 2014
CPR and First Aide Certified
References available upon request
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