Quentin Hert
Yakima, WA *****
*************@*****.***
Work Experience
Material Handler/Forklift Operator
Alaskan Copper - Auburn, WA
February 2023 to June 2023
• Restock tubing, rounds, I beams, pipes, bars.
• Allocate via handheld scanner.
• Fill orders with weight, date, and description of material.
• Operate combies, forklifts, and overhead cranes to correctly pick up the material.
• Load all of the tractors with the correct routes.
• Route trucks if super wasn't there.
• Load last stop first and first stop loaded last.
• Check sales number and weight and location with either bundles or sheets to be correctly loaded.
• Receive material when second shift didn't finish.
• Band and wrap sheets to order.
• Clean up all work areas and whatever equipment I used as I go.
• Dump garbages and sweep every shift.
• Wear proper PPE, and follow safety rules.
Associate Manager
Red Robin - Auburn, WA
January 2022 to April 2023
Line check.
Inventory.
Ordering.
Tip outs.
Sales.
Voids.
Table touches.
Validate wait times and menus down.
Validate prep.
Make sure team is on time and no call outs.
Call people in if there is call outs and if I can't schedule I cover the position. Stock, rotate, date, and validate employees are doing it. Work the kitchen and manage it.
Run food and drinks to the correct tables.
Build sets according to the customers needs.
Use allergen kits when there's a allergy involved. Break out and cover employees.
Deal with any issues big or small.
Maintain customer first attitude.
Deal with door dash and uber issues.
Manage and maintain catering.
Repair broken equipment.
Deal with invoices.
Handle new promos and train employees.
Train everyone to the standards and maintain it.
Warehouse Lead
Express Container Management - Sumner, WA
August 2021 to September 2022
Heavy equipment operator.
Scan every package, separate by p.o., separate by destination. Record accurate number of packages per pallet.
Record shipping, receiving, and the yard.
Yard hostler when call outs happened.
Maintain times promised to shippers.
Maintain office and cleanliness.
Insure employees were maintaining standards and safety protocols. Ensure that employees were on time and keeping correct recordings of paperwork. Train new employees.
Crew Leader/Supervisor
Attic Projects - Kent, WA
November 2021 to March 2022
Load box truck with the adequate materials to do the job for the day. Maintain relations with customers, relay arriva; and finish times. Collect payments.
Make sure team members were correctly trained and staying within code. Maintain and repair crawl spaces, attics, and roofs. Pest control.
Mold remediation.
Sanitization.
Hvac/ Duct repair and installation
Install/ Repair sump pumps.
Make sure to keep it cleaner than when we arrived. Drive box truck.
Repair foundation cracks.
Customer service.
Brand Ambassador
Home Care Distributing - Yakima, WA
October 2020 to December 2021
I work in outside sales
I create and maintain my own schedule and set appointments I invoice and close out sale in cash check or with card I perform my duties as if it were my own company
I am contracted through them so I decide when and where I want to work Very flexible schedule
No supervision
Material Control Specialist
Adventurer Manufacturing - Yakima, WA
June 2021 to August 2021
Drive forklift.
Dump garbage.
Use heavy equipment to load campers onto flat beds. Usage of a sweeper.
Keep a accurate log of everything received.
Keep accurate counts on what was received.
Organize warehouse.
Provide production line with all raw mad finished materials. Prep for the production ahead of time.
Pull whats needed for the upcoming run.
Keep accurate counts on pulls.
Only pull whats needed to avoid overstock.
Clean the line so production workers dont stop.
Help on the line when they are short handed and still do material control so we dont lose flow. Security Supervisor
Allied Universal - Yakima, WA
December 2020 to June 2021
Manage shifts.
Manage employees.
Create routes for interior and exterior.
Check on all clinics.
Check all employees cars.
Keep site safe and clean.
Communicate with abstinence and house supervisors. Observe
Keep a daily track of all guard events and incident reports. Manage and create fire area's and hazards
Manage and maintain a lockdown and approve when it is best to lift the lockdown Escort employee's/visitor's
Handle sensitive goods
Help with hazardous spills
Help deescalate patients and or visitor's
Tugger Operator
Alexandria Moulding - Moxee, WA
April 2021 to May 2021
Use a scanner to find orders.
Checking order material for making same size pallets. Use a electric bander to band pallets.
Use chop saw to cut too sticks for pallets.
Use chop saw for cutting the exact feet needed for order. Double check paper work.
Check weight and document it.
Sweeping and simple cleaning.
Drive a tugger with a 16' trailer through narrow isles and heavy traffic. Communicate through radio.
Made suggestions to make the printing process faster. CDL Class B Driver
Topline Counters - Sumner, WA
May 2019 to October 2020
Hard/fast paced worker
Can lift exceptional amounts of weight
I load and unload every single thing that goes on my truck Class B CDL
Forklift license
Print job paper work
Communicate with customer about eta
Help unload at customer sites
Communicate and QC issue's
Help install
Load and loaded all tops onto A-frames by hand
Load A-frames in my truck with a forklift
Pick up slabs from our warehouse
Knowledge on how to operate a boom crane
Limited to absolutely no supervisor
$2,500 company credit card
Unlimited Gas card
QC at our main site
Led the delivery team of 4 people
Deli Clerk/Customer Service
Haggen Northwest Fresh - Lake Tapps, WA
March 2018 to June 2019
Stocking/sorting
Inventory
Proper disposal of expired goods
Common customer service everyday
Clean as you go
Ability to cook, sort, and help customer alone
Ability to keep a positive attitude
Proper cooking skills
Package Handler
FedEx Ground - Auburn, WA
November 2018 to February 2019
Sort/ organize package in the correct order as they proceeded down the belt. Load package to the appropriate van for its designated location Use team work for heavy objects
Communicate in a very loud environment for efficiency Courtesy Clerk/Deli Clerk
Safway - Yakima, WA
May 2016 to November 2018
Great customer service.
Bagging customers items.
Helping customers in need.
And keeping the floors and parking lot clean clear and safe for customers. Food prep and food safety
Keeping a clean and safe kitchen
Lube Technician
Lynns Power Equipment - Yakima, WA
February 2018 to June 2018
Learned to diagnose engine problems
Able to make major and minor repairs with limited cost Always put the customer first
Learned to adapt to the different jobs
Learned how to dispose of hazardous waste efficiently Learned how to bill out a customers
Learned how to order parts through vendors and keep an up to date inventory Education
High school diploma
Eisenhower High School - Yakima, WA
August 2016 to June 2018
High school diploma
Commercial Driver's License (CDL)
Class B
Expires: February 2022
State: WA
Skills
• Box Truck
• Delivery Driver Experience
• Driving
• Forklift
• Load & Unload
• Warehouse Experience
• Construction Experience
• Masonry
• Welding
• Food Service
• Food Preparation Experience
• Food Production Experience
• Mechanical Knowledge
• Food Safety
• Vehicle Maintenance
• Automotive Repair
• Carpentry
• Lawn Care
• Mechanic Experience
• Landscape Maintenance
• Drywall
• Shipping & Receiving
• Mowing
• Handyman
• Electrical Experience
• Power Tools
• Outside Sales
• Heavy Equipment Operation
• Facilities Maintenance
• Marketing
• Sales
• Freight Experience
• Supervising Experience
• Commercial Driving
• Leadership
• English
• Customer service
• Brake Repair
• Blueprint Reading
• Retail sales
• Oil Change
• Management Experience (Less than 1 year)
• Schedule Management (1 year)
• Payroll Management (Less than 1 year)
• Security (Less than 1 year)
• Report Writing (1 year)
• Suspension
• Plumbing
• Painting
• Cash handling
• Fabrication
• Hand tools
• Baking
• Yard Jockey
• Equipment Repair
• Pest Control
• Automotive Diagnostics
• Tractor-Trailer
Certifications and Licenses
CDL
Unarmed security
December 2020 to December 2021
Guard Card
Assessments
Security guard skills — Proficient
June 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Basic maintenance and repair — Proficient
June 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient June 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Forklift safety — Proficient
March 2022
Best practices and safety hazards in forklift operation Full results: Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Management & leadership skills: Planning & execution — Proficient June 2023
Planning and managing resources to accomplish organizational goals Full results: Proficient
Delivery driver — Proficient
June 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Warehouse safety — Proficient
June 2023
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.