Client Retention Life Insurance

Maria Jacobs

****************@*****.*** 985-***-**** Covington, LA

SUMMARY

Seasoned professional with 39 years of diverse experience seeking a Remote role. Excelled in client retention and satisfaction, with a proven track record of enhancing product awareness and business growth through strategic networking and partnerships. Skilled in optimizing operations and administrative efficiency, ideal for a dynamic remote work environment.

WORK EXPERIENCE

Primerica Life Insurance Franklinton, LA 70438

Life Field Agent Jan 2019 - Present

• Deliver client presentations to enhance product awareness and understanding.

• Streamline administrative tasks to improve processing efficiency.

• Maintain high client retention rate through proactive, personalized service. Shear Reflections Beauty Salon Franklinton, LA 70438 Hair Salon Manager Jan 1985 - Present

• Maintains strong client relationships to enhance repeat business and client loyalty.

• Resolves complaints effectively, achieving a high customer satisfaction rate.

• Implements targeted service improvements to drive a significant increase in sales. Opulent Beauty Institute Franklinton, LA 70438

Administrator Jan 2016 - Jan 2016

• Cultivated over 15 new local business partnerships, strengthening salon and spa connections.

• Launched a targeted marketing strategy that resulted in a 20% increase in student inquiries.

• Organized a successful beauty conference with over 200 attendees, achieving 95% positive feedback. EDUCATION

Sullivan Vocational Technical Institute

Business Management

Bogalusa, Louisiana

CERTIFICATIONS

Commissioner of Insurance, State of Louisiana Department of Insurance License Number 166217 SKILLS

Sales • Leadership • Event Planning • Communication • Problem-Solving • Customer Service • Marketing Strategy • Administrative Tasks • Switchboard Operator • Business Management

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