Customer Service Quality Assurance

VARSHABEN SHAH

**** **** ******,**,

Jackson Heights, NY. 11372

+1-845-***-****

********@*****.***

EDUCATION:

● Maharaja Sayajirao Gaekwad University, Vadodara, Gujarat, India: Bachelor Of Science- BSc with 1st Class

Majors: Chemistry, Maths and Physics.

JOB EXPERIENCE:

● June 2023- August 2024: Priya Grown Diamonds inc. Accountant:

- Accounting(Receivable, Collections, Reconciliation of accounts, Cash and cheque handling),

- Order management, Memo invoicing, Return management,

- Customer service,

- Packaging and Shipping.

● September 2021- May 2023: Dynamic Design Group and shine bright. Inc:

Inventory manager:

- Inventory analysis

- Memo invoicing, Memo Return, Credit

- Management of jewelry of natural diamond and lab grown diamond

- Order packaging, Shipping

- Jewellery Repair

● September2020- Home Depot, College point, Queens:

- Part time cashier

- Employee of month 2020

● Aug 2019- July 2020: Macy’s Herald square, New York:

- Full time cashier

Received Employee of the month award multiple times here

● 2018-2019: Wal-Mart, Middletown, New York.

- Full time cashier

● 2002-2003: Kendriya Vidyalaya- Ludhiana, Punjab, India Part time teacher: Subjects taught Mathematics & Science to Class X students.

● 1987-1999: Union bank Of India, Baroda, Gujarat, India.

- Full time Cashier

- Responsibilities: processing transactions of customers, records updation, bookkeeping, managing business accounts.

● 1986-1987: Miles India-Baroda laboratory, Gujarat, India

- Full time Analyst at Quality Assurance Department.

● 1985-1986: Usha Testing (Chemical Testing Laboratory) Baroda, Gujarat, India

- Full time Laboratory assistant

AWARDS:

- Home Depot (2020, 2021): Employee of month

- Macy’s at Herald Square (2019-2020): Received Employee of the month award multiple times

SKILLS:

- Interpersonal

- Communication,

- Administrator,

- manpower handling,

- Proficiency in MS Office &Typing

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