Quality Control Specialist

Objective

Customer focused, accomplished leader, systems manager and systems integrator with 15+ years of experience and success. Recognized for designing systems integration technologies on UNIX and Open VMS based platforms. Highly skilled at developing and delivering technical solutions to customers in the private and public sectors.

Experience

Cardinal Logistics (Now RYDER) – Quality Control Specialist 2005 – June 2024 (retired)

nPerforms analytical and logistic inspection of transportation equipment.

nResponsible for care and maintenance for all assets.

nPerforms analysis to support quality inspections.

nResponsible for safe and timely delivery of customer products in the mid Atlantic and north east.

Bayesian Systems, Inc. – Lead Technical Support Specialist 2003 – 2005

nPerformed software installations and upgrades at customer sites

nTroubleshoot network connectivity & performance issues as needed.

nPerform workstation & laptop deployments & new user setup & training

nManaged and executed user acceptance testing (UAT) of all software products

nDeveloped and maintained standard operating procedures (SOP) and operational guidelines for software products.

nMentored, trained and managed a team of 6 to 10 people.

Boise Cascade Building Products Division – Quality Control Specialist 2002 – 2003

nDeveloped and maintained safety guidelines.

nInspected and maintained quality and safety standards.

Compaq (HP) – Consultant 1998 – 2002

nProvided network and system management engagement support for Federal customers.

nMaintained various integration environments including PC client/server arena, Alpha AXP running Compaq Tru64 Unix/OpenVMS.

nManaged various network communications configuration devices (i.e. routers, switches), etc.

nPerformed operating systems (OS) installation, configuration, and system tuning while maintaining minimum system downtime.

nProvided consulting support for the design, testing, and implementation of one of the largest privately owned TCP/IP based networks using Alpha systems and Cisco routers.

nProvided troubleshooting support, identifying and resolving complex network, hardware, and software issues.

Education

Marshall University, Huntington, West Virginia

Technical Skills

Microsoft Office, TeMIP Management Implementing, DEC X.500 Directory Service, TCP/IP Protocol Architecture, Mailbus 400 MTA Installation & Planning, UNIX (System Management, VMS, Scripting) Kornshell Programming, X.25 P.S.I. & OSI Support

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