Customer Service Technical Support
Resume:
Andre Wright
Leader
Albany, GA *****
**************@*****.***
To obtain a challenge and growth opportunity in the field of management, and customer service.
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Lead
Talk More Wireless-Albany, GA
Present
Maintain and exceed expectations from the company. Phone sales accessories great customer service. Being able to connect the people and make it simple and easy. Broadband Technician
Mediacom Communications Corporation-Albany, GA
May 2015 to September 2016
Installation of fiber wires, technical support, troubleshooting. Shift Leader
Buffalo Wild Wings-Albany, GA
2012 to 2013
Working the floor as a server and also making sure my shift is up to par when the shif is over. Floor Manager
MLX Direct-Atlanta, GA
2012 to 2012
-Working the floor making sure all ot the agents are not having any problems on the calls.
-Handeling calls that are difficut to the agents.
Quality Assurence Agent
MLX Direct-Atlanta, GA
2011 to 2012
All call are answered the right way, making sure all of the employes showed A+ quality on every call. Fresh 2 Order Shift Manager
Fresh 2 Order-Atlanta, GA
2010 to 2011
Set up daily work for all employes, making sure everyones station is up to par. Making sure all orders are given out at a quality time.
Education
Bachelor's in Mass Media Arts
Clark Atlanta University Atlanta - Atlanta, GA
August 2003 to May 2007
Bachelor's in Radio,TV,Film
Clark Atlanta University - Atlanta, GA
August 2003 to May 2007
Skills
• Teaching
• Shift Management (5 years)
• Serving Experience
• Bartending
• POS
• Restaurant Experience
• Food Safety
• Technical Support
Contact this candidate