+- ALLICIA JORDAN
Phone: 561-***-**** *************@*****.***
CERTIFIED MEDICAL ASSISTANT, offering 15 plus years of medical assistant and patient care background.
PROFESSIONAL SUMMARY
Certified Medical Assistant/Behavior Support Assistant/Certified Nursing Assistant
Proficient with Multi-tasking and prioritizing in working in the front and back office
Time Management, Organization, Attention Detail, Quality Focus, Professionalism, Productivity Thoroughness, Coordination, Deadline-Oriented, Internal Communications, Reporting skills.
Excellent communication skills, self-motivated and dependable
First Aid & Emergency CPR certified. Medical Terminology Experienced.
Business Technology Trade, and HIV/AIDS, Office Assistant Diploma/Certification
D.O.T Medical Card
EMPLOYMENT
Office Assistant, Seminole Tribe of Florida, Clewiston, Fl 04/2023-Present
Answer phones and direct calls.
Complete entry-level bookkeeping, including recording expenses, organizing receipts, and completing other transaction records.
Resolve billing issues with clients and internal team members.
Provide account access, usage reports, data analysis, and other requests for team members.
Organize new client contracts, create invoices, and process client payments.
Contribute to internal database maintenance, upkeep, and date entry.
Organize company events, competitions, and special projects throughout the year.
Collect and re-distribute company office equipment from staff.
Mail pickup at headquarters twice per week.
Certified Medical Assistant, Allgenic Health and Wellness, Coral Springs, FL 2019 - 2023
Performed Allergy testing and treatment.
Gathered appropriate documents from patient and physician.
Proper record-keeping and filing of charts, kept supply inventory.
Confirmed appointments with patients over the phone.
Recorded accurate and timely information regarding vital signs and treatment parameters.
Retrieved all necessary lab tests and other health related information as indicated.
Patient Care Technician, American Renal Assistant, Belle Glade, FL 2018 - 2019
Greeted assigned patients and inquired as to their well-being since their last treatment.
Reported any complaints or observations to the nurse supervisor.
Obtained necessary pre and post treatment vital signs and weight.
Performed vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
Initiated dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
Monitored patients’ response to dialysis therapy.
Discontinued dialysis treatment according to established procedures,
Evaluated patient prior to termination of venous access - standing & sitting blood pressure.
Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification.
Obtained all prescribed laboratory testing and prepare specimens for collection.
Certified Medical Assistance, Family Medical and Wellness Center, Royal Palm Beach, FL 2017-2017
Greeted and rooming patients and taking vital signs in a timely manner.
Retrieved all necessary lab tests and other health related information as indicated.
Maintained proper charting and documenting all procedures appropriately.
Completed appropriate forms for referral, labs, and other studies.
Assisted with office procedures performed in the Health and Wellness Center which include: SQ injections, IM injections, EKG, and PFT.
Provided administrative support to the Director and staff at the Health and Wellness Center.
Paratransit Driver, MV Transportation, Belle Glade, FL 2015-2017
Transported clients around Palm Beach County to their appointments.
Performed minor inspection to bus and general cleaning of the bus.
Collected bus fare from clients.
C.N.A./Medical Record Clerk, Lakeside Medical Center, Belle Glade, FL 2011 – 2015
Greeted Patients in a professional and friendly manner.
Opened, sorted, and routed incoming mail, answer correspondence, prepared outgoing mail.
Operated office machines, such as photocopiers and scanners, facsimile machines, and computers.
Entered data entry and review patient’s Medical records for completeness, accuracy, and compliance.
Retrieved patient medical records for physicians, technicians, or other medical personnel.
Processed patients’ admission or discharge documents.
Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
Maintained and updated filing, inventory, mailing, and database systems.
Family Support Worker, C.L. Brumbach Health Department, Belle Glade, FL 2010 - 2013
Responsible for recruitment, assessment, intake, counseling and support mother’s during pregnancy and in the early stage after birth with breast feeding and lesson.
Maintained time and attendance records of participants; kept records and prepared activities.
EDUCATION
Southeastern College, Practical Nursing West Palm Beach, Fl
Palm Beach State College, Health Information Management, Medical Technology, Belle Glade, FL
Glades Central High School, High School Diploma, Belle Glade, FL
Certified in Home Health Aide, Nursing Assistant, Patient Care Technical Administrative Medical Assistant, Phlebotomy, Rehabilitation/Restorative Assistant,
CERTIFICATION
ABM University, Lehigh Acres, FL, Certified Medical Assistant and Behavior Support Assistant