Ernika Pierre
( Determined, Strong Willed, Punctual, & Reliable)
Contact
Marrero, LA 70072
*********@*****.***
Objective
Highly Organized, Detailed Oriented, and
Dedicated Worker to secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. Eager to learn or enhance new skills and to use my skills in every possible way for achievement of the company’s goals. I provide Motivation and demonstrates strong work ethic and creative ability.
Education
John Ehret High School
Class Off 2015
3.5 GPA
Southern University A&M College
Major: Biology
3.2 GPA
2 Years
Key Skills
Leadership, Management,
Problem-Solving, Critical-Thinking, Time Management, Reliable, Creativity, Sales, Team Work, Flexibility, Ability to Learn and New Skill, & MORE
Experience
Jan 2015-May 2015
Cook/Cashier • Churches Chicken
WORKERS OPERATE CASH REGISTERS, RING UP. CUSTOMER ORDERS, AND SERVEDRIVE-THRU PATRONS. TEAM MEMBERS ALSO WORK IN THE KITCHEN OPERATING GRILLS, FRYERS, AND
OTHER COOKING EQUIPMENT. OTHER JOB
DUTIES INCLUDECLEANING WORK STATIONS AND DINING ROOMS, SANITIZING RESTROOMS, AND SWEEPING OUTDOOR AREAS.
Feb 2015-Dec 2016
91C • Army National Guard
Army Utilities Equipment Repairer (MOS 91C) performs maintenance on utilities equipment. They inspect, perform preventative maintenance and repairs on different air conditioning and refrigeration units. Soldiers who wish to enter into this MOS must complete all ASVAB testing, Basic Training and AIT.
Jan 2016-May 2019
Cook/Cashier • Taco Bell
PRIMARY JOB DUTIES INCLUDE GREETING GUESTS, TAKING FOOD AND DRINK ORDERS,PREPARING FOOD AND DRINK,
MAINTAINING A CLEAN WORK ENVIRONMENT, AND ANSWERINGQUESTIONS ABOUT MENU
ITEMS AND PROMOTIONS. TACO BELL TEAM MEMBERS ALSOOPERATE DRIVE-THRU
WINDOWS AND TAKE INVENTORY.
Jan 2017-Apr 2017
Computer Tech • Work-Study Engineering
ALSO KNOWN AS PC TECHNICIANS OR
DESKTOP SUPPORT TECHNICIANS,
COMPUTERTECHNICIANS ARE TASKED WITH MAINTAINING COMPUTER SYSTEMS,
TROUBLE SHOOTING ERRORS, MAINTAINING INTERNET CONNECTIVITY, RUNNING
DIAGNOSTIC TESTS, MAINTAININGSERVERS, REPAIRING COMPUTER HARDWARE, AND PROVIDING TECHNICAL SUPPORT.
Aug 2018-Oct 2018
Jewelry Sales •Kay Jewelers
THE MAJOR JOB DUTIES OF SALES TEAM MEMBERS INCLUDE RECOMMENDING AND OF JEWELRY TO CUSTOMERS, PROVIDING DETAILED INFORMATION ON PRODUCTFEATURES AND BENEFITS, AND KEEPING DISPLAY CASES CLEAN AND FULLY STOCKED. SALESTEAM MEMBERS ALSO ACT AS CASHIERS.
May 2019-July 2021
Pharmacy Tech/Photo Dept./Cashier/Stocker •Walgreens
KEY DUTIES INCLUDE CASH REGISTER
OPERATIONS AND CUSTOMER SERVICE,
MERCHANDISING,STORE INVENTORY, AND MAINTAINING STORE SIGNAGE AND
DISPLAYS. IT’S A GREATINTRODUCTION TO THE WALGREENS ORGANIZATION, WITH OPPORTUNITIES TO EXCEL IN THISPOSITION FOR YEARS TO COME OR TO EXPLORE A VARIETY OF OPPORTUNITIES.
Aug 2021-Dec 2021
Customer Service Representative •Asurion
As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/ tech h support solutions.
Jan 2022-April 2022
Food & Beverage •Target
The food and beverage team works together to provide the guest a fresh, full, and food safe shopping experience all day, every day. The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor.
April 2022-June 2022
Jewelry Sales •J.C Penny’s
Jewelry Sales Associates that’s working in the jewelry and gemstone industry are responsible for approaching potential clients, offering advice, helping hesitant customers make a decision, closing sales, preventing store thefts, and reporting to upper management.
June 2022-Aug 2022
Shoe Sales •Dillard’s
Responsibilities. Sales associates at Dillard’s focus on customer satisfaction. This includes a variety of duties such as helping customers find merchandise throughout the store, handle their concerns, and provide information on the upcoming promotions.
Aug 2022-Mar 2024
Store Manager •Family Dollar
Family Dollar Store Managers. Provide leadership, sales management and customer service. In all aspect of managing a Family Dollar store. They are responsible for building strong teams to support the communities we serve. Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability. Meeting sales goals by training, motivating, mentoring and providing feedback to store staff. Ensuring high levels of customers satisfaction through excellent service.
Mar 2024-Sept 202 4
Business Owner •(AAS)All Around Service
I worked for myself selling my paintings and drawings. I also help with logos. I give rides and babysit for a fee. I make chocolate for party favors, and so much more. I give Basic service need for a fee.
Sept 2024-Currently
Manager •Citi Trends
Manager with daily operations and supervision of employees. Monitor sales activities to ensure that customers receive satisfactory service. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Communication
Implemented new procedures and techniques that improved efficiency and streamlined operations. Also Confident, articulate, professional speaking abilities, Empathic listener, and persuasive speaker with Experience.
Leadership
Successfully led a tem and a Store to Exceed Sales Goals While Maintaining Excellent Customer Service and Company Scores.
References