Technical Writer Hr Representative

DeAnna I. Earl

***** * ****** *****, ********, AZ 85374

Cell: +1-480-***-**** *********@*****.***

LinkedIn profile: https://www.linkedin.com/in/de-anna-earl-337bb99/ 1

My primary goal as a Technical Writer/Editor is to advance the theory and practice of sound technical communication across all user abilities and media platforms to ensure that businesses and customers benefit from the effective use of relevant documentation practices, products, and services. SKILLS & CERTIFICATIONS

Adobe Creative Suite Adobe Photoshop, Adobe Pro IX-XI, ArborText EPIC Editor, ArborText Advanced Print Publisher (APP)/XPP Publisher, Captivate, Darwin Information Typing Architecture (DITA), InDesign, Instructional Design/Scripting, FrameMaker (Unstructured), Markdown, HTML/HTML5, SGML, ServiceNow, SharePoint/SharePoint Designer, Salesforce, SnagIt, Microsoft (MS) Office Suites (Word, Outlook, PowerPoint, Excel, Access, and Visio), U.S. Government Printing Office (GPO), Document Management, Problem Solving, Spelling, Workflow Diagrams, and Written Correspondence, JIRA/Confluence, content management systems (CMS), ISO 13485:2016, ISO 9001:2015 and FDA Quality System Regulations for medical devices, requests for quotes (RFQs) and requests for proposals (RFPs) EXPERIENCE

Senior Technical Writing Analyst, Occam Edge Technologies, Inc., Remote 07/22 to Present I create documentation that clarifies the product's features and benefits. I develop content strategy and recommend new products to ensure all necessary information has been included for users to quickly understand what they are reading. I am primarily responsible for designing, creating, and maintaining a wide range of content assets (Job Aids and internal/external Training documentation) to support knowledge management strategies and operational needs. Managing a documentation deliverables library in SharePoint for ease of access and distribution. Researching, outlining, writing, and editing content while working closely with various department personnel to understand project requirements. Gather information from subject-matter experts (SMEs) to develop, organize, and author procedure manuals, technical specifications, and process documentation. Distill and articulate complex technical verbiage of interfaces and systems into comprehensible information for a non-technical audience. Technical Editor/Technical Writer, Sr., Contractor, Leidos ASC, Centennial, CO 07/19 to 06/22 I use my skills and experience to oversee the content creation process and assist junior editors. Our team proofreads text and improves each document for clarity, cohesion, spelling, and punctuation. My team is responsible for maintaining consistency, readability, and accuracy. My team also expedites content development while ensuring content quality. I possess the skills necessary for efficiently preparing content for publication and maintaining productive working relationships with writers, designers, and other editors. Efficiency and objectivity are paramount. As a senior editor, I help content succeed in the Leidos’ content creation and publishing processes. I also maintained functional knowledge of existing and emerging communication platforms and strategies.

Technical Communications Specialist - Documentation Consultant, Roy, UT 07/15 to 07/19 As a consultant working with Boeing Defense Systems, I developed aircraft, aviation and simulation documentation and Operation and Maintenance (O&M) manuals. Revised all publication elements for all levels of maintenance for new or fielded major equipment systems and/or multiple subsystems including theory of operations, flight manuals, testing and troubleshooting procedures, illustrated parts breakdowns (IPBs), removal and installation procedures and schematic/wiring diagrams. While working as a contractor with B-D Medical, I created and updated MEDDEV 2.7.1 Rev. 4 and Clinical Evaluation Reports (CER) for medical devices for new devices or continued CE marking. During my employment as a Knowledge Manager with DealerTrack (COX Automotive), I created and curated software development documentation, which included Release Notes, Product Release documentation, and interactive API DeAnna I. Earl

14011 W Paiute Trail, Surprise, AZ 85374

Cell: +1-480-***-**** *********@*****.***

LinkedIn profile: https://www.linkedin.com/in/de-anna-earl-337bb99/ 2

documentation within a web-facing developer portal for internal and external offline consumption. Converted the software documentation library from a Wiki platform to a Self-Service Knowledge Base portal.

Senior Technical Editor, Booz Allen Hamilton Engineering Services, Clearfield, UT 07/12 to 06/15 Reviewed contractor provided technical data/manuals for modification to update or correct language and configurations of existing related AF weapon systems technical data. Developed, authored, and edited material for U.S. Air Force Technical Orders (TOs) per ATOS requirements. These revisions included updates and technology changes to time compliant technical orders (TCTOs) using Adobe Acrobat Professional IX, X, and XI, and ArborText EPIC Editor SGML tagging software and Adobe Creative Suite programs to annotate, revise, correct, and review existing technical documentation prior to transformation into digitized formats for electronic and hard copy utilization and retention into vendor contracts. I have worked with various Content Management Systems, and/or code versioning tools and have used InDesign to conform to design requirements. Owner/Senior Technical Writer, Digital Data Solutions, LLC, Roy, UT 01/06 to 07/12 Broad expertise spans RFQs and RFPs, standard operating procedures (SOPs), test methods (TMs), templates, style guides, user guides/operation manuals, white papers, analytical testing for product complaints to determine root cause analysis of defective product claims, biotechnology/pharmaceutical reports, and software quality assurance. I created documentation for IRS Compliance, Risk, and Federal/State Taxes, and product management/support. While in sole charge of the engineering technical publications department, I successfully instituted a production database and tracking methods, which yielded a time and a cost reduction of over 30%, improving technical documentation content and quality. My notable clients included REDGEAR (an H&R Block subsidiary), B-D Medical, ICU Medical, Honeywell Aerospace, GE Healthcare, and Utah Transit Authority (UTA). I prepared, reviewed, revised, and maintained technical documents, including software and system engineering, system operations, testing, end-user, and implementation guides. I also created code documentation for software development kits

(SDKs). Maintained an internal documentation library in a demanding environment with tight deadlines and rapidly changing priorities. Performed effectively under pressure and opposition prior to delivery. Senior Dialyzer R&D Lab Specialist, Fresenius Medical Care, Inc., Ogden, UT 02/93 to 01/06 While employed in the Dialyzer Research & Development department with a leading medical device manufacturer in the field of kidney dialysis/diabetes treatment, I effectively incorporated scientific knowledge while clearly communicating technical and medical information into clear, concise, and comprehensive end user/stakeholder information. I interviewed scientific subject matter experts (SMEs) to obtain knowledge and information regarding changes to medical device testing, equipment, procedures, and processes. Created Test Methods (TMs), standard operating procedures (SOPs) and user guides while serving as a single point of contact for CAPA resolution and deviation activities. I created and maintained laboratory policies and procedures to ensure alignment with corporate quality requirements associated with medical device manufacturing/product testing within FDA guidelines and Code of Federal Regulations (CFR) requirements for medical devices. EDUCATION

B.A., English/Technical Communications - Columbia Pacific University, San Rafael, CA 10/84 - 06/87 A.Sc., Clinical Laboratory Science from Columbia Pacific University, San Rafael, CA 10/84 - 04/85 Technical Writing Certification, VTRX2000131NE - VITREX, LLC, Ogden, UT 01/2000