Customer Representative Grill Cook

Kimberly Arroyo

772-***-**** **************@*****.***

PROFESSIONAL WORK EXPERIENCE

Convey Health Solutions

Customer Representative and Web Escalations, March, 2022- May,2023

● Handled 80+ calls daily with assisting customers with orders, billing, Tech troubleshooting,

● Assisted customers with the needs based on regulations and policies

● Handled multiple interactions with different departments to assist customers needs Teleperformance

Customer Representative, October, 2016 - February, 2018

• Handled 70+ phone calls daily with assisting customers with tech support troubleshooting, account billing issues, warranty issues, apple cash/pay issues.

• Assisted with customer needs based on regulations and policies

• Handled multiple interactions with different departments to accurately assist customers' needs.

Carrabbas Italian Grill

Cook, November, 2011 - November 2016

• Maintaining the kitchen clean and organized

• Coordinating kitchen staff,

• Preparing food using client indications, creating new recipes, and developing menus Barnsider

Grill Cook, October, 2003 - August, 2011

• Ensured food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.

• Seasoned and cook food according to recipes or personal judgment and experience.

• Weighed, measured, and mixed ingredients according to recipes or personal judgment, using various kitchen utensils and equipment. Ted’s Fish Fry

Grill Cook, February, 2003 - August, 2003

• Ensured food accuracy with preparation, weight, and serving.

• Consulted with supervisory staff in planning meals, taking considerations that factor cost, and special event inventory

• Weighed, measured, and mixed ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.

Louie’s

Salad Cook, January, 2002 - January, 2003

• Developed and maintained positive work relationships with other to reach operational goals.

• Prepared and seasoned menu items following strict guidelines

• Maintained clean and sanitary work area at all times EDUCATION

Waterville High School

High School Diploma (June, 2003)

ADDITIONAL SKILLS

Organizational skills Hard-work ethic Motivational skills Team Player Communicative

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