Leonor Vargas
** ******* ***, ***********, ** ***21 201-***-**** *************@*******.***
PROFILE SUMMARY
Efficient and motivated Executive Assistant with extensive years of experience providing critical support to C-level executives. Proactive problem solver with exceptional communication skills and precise attention to details. Flexible and consistent while maintaining the confidentiality of high-level systems and operations. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs. PROFESSIONAL EXPERIENCE
ACA Global, NY August 2024 – November 2024
Executive Assistant
Supported C-level executives and assisted staff members to ensure smooth operation.
Managed heavy calendar management for Chief Operating Officer, Chief Human Resources Officer, Chief Technology Officer, and Chief Revenue Officer to ensure no conflicts occurred.
Coordinated meetings, appointments and events for executives and staff members.
Managed expense reports by collecting, verifying, and submitting receipts via Workday.
Provided front-desk coverage by greeting visitors and directing the appropriate person for their specific situations.
Directed and responded email correspondence to appropriate employee.
Setup interview with candidates and Human Resources staff.
Directed and assisted new hire to their workstation with desktop monitor and laptop.
Coordinated the desk space and rooms for employees to use for meetings and kept the conference room clean and organized.
Stocked kitchen items and kept the pantry clean.
Maintained confidential data.
National Bank of Pakistan, NY April 1998 – May 2024 Executive Assistant, Office Coordinator
Worked directly with NBP USA senior management to support all aspects of their daily work routine.
Maintained the CEO/COO’s calendar, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercised discretion in committing time and evaluating needs.
Helped HR management with administrative details, gathered all reports information relevant to/for HR department and NYS Labor Department/IRS.
Served as a liaison between the senior management staff and the public. Received and screened phone calls and visitors, answered a variety of questions with tact and diplomacy, took messages, and directed calls appropriately for resolution.
Played a key role in the coordination of staff efforts both within and outside the bank.
Provided coordination, monitoring, and communication of projects and programs managed by the IS Department and the Program Management Office (PMO).
Assisted in PMO activities and processes including project planning, intake, prioritization, initiation, execution, and training, as well as in fostering collaboration of end-users and key stakeholders.
Served as a primary point of contact between the Office of the CEO/COO and IS governance groups, including helped to coordinate the work of the different groups and provided administrative support for governance meetings.
Kept the CEO/COO advised of time-sensitive and priority issues, ensured appropriate follow-up.
Managed printing, faxing, mail/overnight packages, copying, filing, and email/messages.
Composed and prepared letters relating to routine correspondence for the CEO/COO signatures.
Scheduled departmental meetings, assisted in the preparation and distribution of meeting agendas and materials.
Submitted expense reports.
Maintained paper and electronic filing systems.
Attended meetings and took notes of discussion, prepared the initial draft of minutes and summaries.
Completed a variety of special OCC projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material. CORE COMPETENCIES
Microsoft Word, Excel, PowerPoint, Outlook, Teams, Zoom, Visio, SharePoint, Workday. Data analysis and reporting Recruitment and staffing Performance management and appraisal Compensation and benefits administration Communication and interpersonal skills Conflict resolution and negotiation.
LICENSE
Notary Public Commission, State of New York, Expires: 2028 EDUCATION
Associate Degree of Applied Science in Computer Information Systems Borough of Manhattan Community College