Inside Sales Representative

Michael D. Noonan

***** ** ***** ******, #*** ● Kirkland, WA 98034 ● 360-***-**** ● Email: ****************@*****.***

Summary

Highly energetic Inside Sales Representative with exceptional interpersonal and communication skills. Diligently follows up with all leads to drive new business. Expertise in distribution HVAC sales.

Experience

Gensco, Inc.

Inside Sales Representative

March 2005 to Present

Job duties include performing a wide variety of inside sales responsibilities which include writing up orders for customer deliveries, managing customer calls, as well as identifying parts for service calls. Other responsibilities include assisting all customers in a friendly, courteous manner, accurately process verbal or written customer orders and continually develop and maintain strong product knowledge.

Gensco, Inc.

Warehouse Supervisor/Lead

June 2004 to March 2005

Responsibilities included supervising employees which included providing direction and overseeing performance of team members, as well as delegating duties to the team and all duties noted within Warehouse team member position below.

Gensco, Inc.

Delivery Driver

August 1998 to June 2004

Job functions included:

Operating a delivery truck to deliver and unload product at customer facilities and job sites.

Maintaining a clean and safe work environment.

Physically lifting and moving product.

Communicating with team members, including supervisors.

Delivering product with 100% customer satisfaction.

Picking and assembling products for customers.

Verifying and preparing products for shipping.

Assisting fellow team members as needed.

Gensco, Inc.

Warehouse Employee

Activities included providing excellent customer service to all Gensco customers and fellow team members, receiving in product Tasks included receiving product shipments, unloading and putting away products in warehouse bin location, picking customer orders, verifying order accuracy and preparing for delivery, as well as operating material handling equipment such as forklifts, order pickers and pallet jobs.

Education

Washington State University

Clark Community College

Associates of Arts & Sciences

Skills

Excellent communication and interpersonal skills

Proficient in Microsoft Word.

Working knowledge of Microsoft Excel, various Oracle programs and Epicor Prophet 21 (P21).

Forklift operator

Commercial Driving License

Excellent understanding of HVAC products and processes.

*References furnished upon request

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