Customer Service Rep
Resume:
Moore, Edward
Brooklyn, NY 11221
Experience
Present CEO New York, NY
Maintenance
●Performed minor repair work and demolition projects throughout NYC.
●Responsible for providing general maintenance and custodial services to indoor and outdoor facilities within the New York City Area.
●Assignments include: sweeping, mopping, sanitation duties, and moving office furniture.
●Provide landscaping duties such as mowing lawns, raking of leaves, and trimming the hedges and surrounding greens.
2006-2011 Department of motor Vehicle Coxsackie, NY
Customer Service Rep
●Checked to ensure that appropriate changes were made to resolve customers' problems.
●Contacted customers in order to respond to inquiries and to notify them of claim investigation results and any planned adjustments.
●Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
●Conferred with customers by telephone and in person in order to provide information about products and services, to take orders and cancel accounts, and to obtain details of compliance.
2012-2013.
Related Experience
*Strong communication skills *Excellent time management skill *High level of organization
Education:
●GGeneral Equivalency Diploma New York, NY
Reference: Available upon request
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