Customer Service Visual Merchandising
Resume:
Kiera
Mitchell
Avondale, AZ *****
W: KieraMitchell915@gmail.c
om
Skills
Customer Service, Product
and Service Sales
•
Retail Management,
Contact Follow-Up
•
Visual Merchandising,
Interior Design
•
Graphic Design, AutoCAD,
SketchUp
•
• Adobe CC, Microsoft Office
Professional Summary
Detail-oriented professional with 7+ years of experience in customer service, retail operations, and visual merchandising. Skilled in design software including AutoCAD, SketchUp, and Adobe CC. History of exceeding sales goals and improving operational efficiency through strategic planning and leadership. Seeking new opportunities to contribute skills in interior design, remodeling, and visual merchandising.
Experience
IKEA Tempe, AZ
July 2023 - Current
Visual Merchandiser
Implement seasonal merchandising strategies to maximize sales and engagement
•
• Develop and enforce visual merchandising standards across departments Support business priorities through workload planning and sales goal achievement
•
Classy Closets Chandler, AZ
February 2023 - June 2023
Design Schedule Consultant
Consulted with clients to understand needs and incorporate aesthetics/ functionality
•
Created digital design prototypes using AutoCAD/Revit to visualize concepts
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• Selected styles, themes, and layouts; ensured client satisfaction Lane Bryant Scottsdale, AZ
February 2022 - January 2023
Assistant Store Manager of Operations
• Reduced shrinkage through loss prevention strategies Strengthened team performance through leadership and personnel management
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• Increased loyalty through efficient complaint resolution The Home Depot Avondale, AZ
January 2021 - February 2022
Millwork Specialist
Provided expert guidance to customers on material selections and order fulfillment as a Millwork Specialist at The Home Depot.
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Processed sales documents and prepared accurate contract documentation for high volume of weekly orders.
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Achieved high sales figures by actively listening to customer needs and coordinating deliveries between manufacturers and clients.
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Bealls Outlet Inc Chandler, AZ
March 2020 - August 2020
Operational Supervisor
Strong communication, decision-making and adaptability skills developed as an Operational Supervisor at Bealls Outlet.
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Experience ensuring smooth store operations through managing finances, procedures and resolving conflicts.
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History of facilitating strategic planning, budgeting and workforce management.
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Torrid Avondale, AZ
June 2019 - January 2020
Key Holder / Sales Associate
Engaged positively with each customer, providing professional and polite support all while processing sales, returns and exchanges quickly and accurately.
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Maintained current store, product and promotional knowledge to drive consistent sales and kept up-to-date with current merchandise promotions and special offers.
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Worked with off-site locations to find desired items for customers. and maintained store cleanliness, monitored floor stock level, and assisted in replenishing merchandise.
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Education
AA - Interior Architecture
Arizona State University, Tempe, AZ
• Associate of Applied Science, Interior Architecture - 2015
Contact this candidate