Sales Associate Administrative Coordinator
Resume:
Cynthia Cournoyer
Saint Augustine Beach, FL *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Coordinator
Marshalls - Saint Augustine, FL
May 2007 to Present
As Merchandise Coordinator, I have been responsible for trainings, making the break schedules as well as overseeing associates. I have also run the front end to make sure people are being checked out in a friendly and timely manner. I solve problems and issues while juggling answering questions, answering phones, waiting on customers and putting out stock. I have been the Admin Coordinator- a role I have been asked to step back into recently and which entailed the handling of the front office and it included filing, counting registers, counting and balancing the safe and petty cash. I was also the Backroom Coordinator and took in trucks. I had a team of associates who I worked with and led to completing the break down and completion of readying the merchandise for the floor stocking team within the parameters and time frame set by the company. I have worked customer service for the past 30 years in different arenas.
Target Team Member
Target - Saint Augustine, FL
September 2006 to December 2008
I worked part time for this company after I left GNC and also worked for Marshalls at the same time. I was offered full time at Marshalls and left but was offered full time at Target also by the manager, Mark. Marshalls offered more and I chose to accept their full time position but I am still close with the associates from Target to this day after my time there.
GNC Store Manager
General Nurtition Center - Swansea, MA
October 1999 to September 2006
While working here I moved up from sales associate in MA to Store Manager in Saint Augustine store. I handled the hiring and firing, training and disciplining, opening and closings, cash, registers, stock, percentages, ordering and the every day responsibilities of running a store. Sales Associate
World of Science - Taunton, MA
September 1997 to August 1999
Sales associate. Ran a register, put out stock and sold a bunch of telescopes. I actually set a store record for selling the most amount of telescopes of any associate in the time there. Loved that job. I was sad when the store closed.
Server
Newport Creamery - Fairhaven, MA
April 1994 to July 1997
Worked as a waitress and had a blast. Made a decent amount of money but worked long hours. I enjoyed waiting tables and the tips were good. Opened and closed the store, spent a short time learning to cook. I cleaned tables, filled salt and pepper shakers and condiment bottles and ate ice cream. It was a cool job. In field interpreter
Plimoth Plantation - Plymouth, MA
June 1994 to December 1996
Worked as a pilgrim portraying a person who lived back then in the Plimoth village in 1627. Had to live as if I was that character. I cooked, cleaned, cared for a garden and animals. I had to wear the clothes, learn the accent and understand the religion. I had interaction with the visitors and it truly was a learning experience. I feel lucky to have worked there.
Education
College Degree in Theatre
Bristol Community College - Fall River, MA
September 1992 to May 1994
College Degree in Communications
Bristol Community College - Fall River, MA
September 1990 to May 1992
High school diploma or GED
Skills
• Office Administration
• Marketing
• Typing
• Retail management
• Store Management Experience
• Office Management
• Human Resources
• Experience with Children
• Public speaking
• Customer service
• Presentation Skills
• English
• Public Relations
• Writing Skills
• Merchandising
• Microsoft Office
• Conflict Management
• Personal Assistant Experience
• Employee Orientation
• Leadership
Awards
Employee of the Quarter
December 1997
Gotten recognition awards for my years at Marshalls and received recognition for exceeding goals and sales while at World of Science for the knowledge of refracting vs reflecting telescopes and success with them which were most expensive item in that store. Groups
Theater mentor
March 1992 to May 1994
As a group we would work with kids of all ages and show them some theater role play and scenarios to help the kids feel more confident with themselves and teach them how to problem solve through different exercises.
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