Customer Service Front Desk
Resume:
NiĀsha McFadden
Fort Pierce, FL
34982
******.********@*****.***
My goal is to learn and grow with a company that will allow me to show my full potential. To collaborate with a company and further enhance the company's reputation! I bring amazing energy! And a fast leaner at that!
Authorized to work in the US for any employer
Work Experience:
Amtrak Teleperformance
Winn-Dixie (Cashier) – Stuart, FL
January 2015 to April 2017
Cashier
front end work
stocking
bagging
(Customer Service/ Customer support) - Port Saint Lucie, FL
October 2018 - February 2019
I handled booking train tickets
Location recommendations
Assisted callers with information that they didn’t know or were Misinformed about
Overnight work 12pm-4am
Cash handling
Registration
Tradition Medical Center
(Nutrition Aide/ Food services)- Port Saint Lucie, FL
June 2017 - February 2018
Nutrition Services
Delivering food to patients
washing dishes
restocking
Cleaning
taking out trash
Prep
.
Dr. Kheim Nguyen - Gastroenterologist
(Medical Assistant/Reception)
November 2020- March 2021
check in / check out
Scheduling and rescheduling
Faxing out documents and scanning documents
Vitals
Setting them up with the right person for Rx
Radiology Imaging Associates
(Front desk/ Greeter/ scheduler/ Front desk)
April 2021- October 2022
check in / check out
Calling doctors offices for orders
Faxing reports
Scanning documents
Checking demographics
Printing reports/ CDs
Inbound/ outbound calls
Insurance verification
ICD-10 coding
Great Smile Dental
(Scheduling/Reception) November 2022 – March 2023
Scheduling dental procedures
Making appointments
Requesting records from Dr. offices
Faxing
Money handling
Insurance verification
Benefits
Schedule hygiene procedures
Weekend work
Education:
Martin County High School 2017
Certifications:
Med tech
Skills:
Fast learner
Computer skills
Great customer service skills
Listening skills
Receptionist
Retail Sales
REFERENCES:
Shanna Graham
(Mentor)
Dr. Dawkins
Referral Coordinator
Lindsey Heaton
(Great smile dental – Guardian angel)
Dr. Schamback– Great smile dental
Dental Assistant
Uvonda Graham
(Mentor)
Palm Beach Gardens Medical Center
Dietary Manager
Malecia Matheny
(Personal)
State of Florida
Purchasing Manager
Contact this candidate