Security Officer Customer Service

Anietie Bill

San Jose, CA *****

*********@*****.***

+1-408-***-****

Objective: To obtain a rewarding experience, while contributing to the overall growth of the Organization. Work Experience

Residential Security Agent, Executive Agent,and Security Officer Securitas Security Inc.-San Jose, CA

January 2019 to Present

· Astute at protecting confidential information, maintaining high professional standards and utilizing good judgment and discretion.

· Contribute to team effort by accomplishing related results as needed

· Ensure the security, safety and well-being of all personnel, visitors and the premises

· Provide excellent customer service

· Provides residential/executive protection and logistical support to elite and high profile clients

· Scans perimeter for crowd control strategies and best arrival and departure routes to minimize risks.

· Adhere to all company service and operating standards

· skilled at diffusing aggressive crowds, media, and paparazzi

· Remain in compliance with local, state and federal regulations

· Respond to emergencies to provide necessary assistance to employees and customers

· Protect the company’s assets relative to theft, assault, fire and other safety issues

· Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.

Security Officer,Residential Security Agent, Executive Agent Allied Universal Security-San Jose, CA

January 2017 to December 2018

· Develop relationships with clients, facilitate collaboration, and can influence informally across different departments within the team

· Contact the police or fire department if and when there is an emergency

· Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

· Observe departing personnel to protect against theft of company and/or client property

· Prepare reports on accidents, incidents and suspicious activities

· Obtains help by sounding alarms.

· Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

· Controls traffic by directing drivers.

· Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

· Maintains environment by monitoring and setting building and equipment controls.

· Maintains organization's stability and reputation by complying with legal requirements.

· Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

· Contributes to team effort by accomplishing related results as needed Security Officer & Residential Security Agent

G4S Security

January 2015 to December 2017

· Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry

· Obtain help by sounding alarms

· Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers

· Control traffic by directing drivers

· Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures

· Maintain environment by monitoring and setting building and equipment controls

· Maintain organization's stability and reputation by complying with legal requirements

· Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques

Education

Silicon Valley Technical Institute - San Jose, CA

Skills

• Ambient.AI security Camera

• Worldox

• Power point

• Adobe Illustrator

• Zoom Video Chat

• Certified in CPR and First Aid

• CCTV CURE 900

• Excel

• Microsoft Office Suite including Word, Excel, PowerPoint & Outlook

• Adobe Photoshop

• Automotive Repair

• Surveillance

• Handyman

Certifications and Licenses

First Aid Certification

CPR Certification

Certified Automotive Mechanic.

October 2010 to Present

I’m certified hand on / handyman, experienced auto mechanic, shop apprentice with 10 years hand on training experience, 1 year trades school certificate program, with 70% experience with all cars made and models.

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