Data Center Information Technology

Kervin E. Hood

***** ***** ***** *******, ******* VA. 20147

Cell: 571-***-**** Email: ******.****@*****.***

References: Upon request U.S. Citizen

OBJECTIVE

Seeking a career in a challenging and learning environment, utilizing my skills and knowledge to contribute positively to the growth of the organization as well as my personal growth to build and improve the quality of a Organization.

SUMMARY OF QUALIFICATIONS

Information Technology Skills:

I would like to bring my Years of Experience to your company, I been in this field for nine years, building rack and stacks, carrying them to its location and connecting the rack inside the communication towers. I worked as a data center Technician running fiber cables, Helping a team build a containment unit to create hot and cold aisles, Management the Network from my computer to fill customer request like updating the Processor, changing out the RAM and Hard Drive. I like working in a productive but Professional manor to make sure the job is done right, by creating a step-by-step process in each case.

I have Gain knowledge of keeping Data Center equipment running smoothly by doing pretest and post test maintenance on equipment by keeping repaired equipment in check by doing a walk through after repair, carefully monitoring the management system for server updates, Configurations, changing out RAM, Processors, NIC Cards, power unit on both on live side and redundancy side, making sure the unit have the right hard-drive, keep cable and fiber tester at hand for troubleshooting, checking the management system at all times for any down servers and helping teams with rebuilds as needed.

I have knowledge of the Command pomp of the inter face application like Ping, to elcho a singal to make sure the computer is reaching its destination, IPconfig to make sure the internet router is the same for all devices that is connected to your devices to keep your system updated, TraceRT to see what network resources our system is connected too and Linux-base system use ICMP packets to record or measure each hope across routers to its destination, and NetStat which gives the IP routing table that shows things like Ethernet statistics, . I keep my Linux Command Cheat Sheet close by for the different commands on the Linux system

I have knowledg of Routers and switches updating to make the system is up to date and running in a Standard Operating Procedure. Using the Interface Commands to help make sure there is a positive connection throughout the LAN that I work within. Patching the system Communicating with different departments like Engineering, Administration and Management department to ensure the right processes is being used and being on one-accord with the company standard operating processes.

Colorado Technical University Alumni

WORK EXPERIENCE

DIRECT LINE Inc. At QTS Data Center

21609 Red Rum Dr.

Ashburn VA, 20147

Data Center Technician (New Construction)

40 hour per week 10/2023 to Current

Supervisor: David Jesse 510-***-****)

ACCOMPLISHMENTS:

I have a Clear understanding of job safety requirements.

Able to read and understand floor plans.

I am familiar on wiring schemes and wiring testing.

I am able to pull all types of low voltage cable.

I Understand and be capable in performing field terminations and labeling.

Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.

I am Capable of maintaining orderly paperwork, capable of running service jobs.

I Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.

I am Capable of working in Data Centers

I am able to install ladder racking and seismic bracing both above and under raise floor.

I have Basic understanding of both copper and fiber cable testing and troubleshooting.

I can Read and understand blueprints and design document

I can Dress and perpare fiber trunks for splicing

I am able to Maintaining orderly paperwork and running service

I can Install, connect, and decom network equipment

I can Operate DSX 5000 tester/OTDR Tester

IES CABLING CO. FOR GOOGLE INC

42320 Goose Landing Lane

Leesburg VA 20175

Data Center Technician II (New Construction)

40 hour per week 01/2022 to 08/2023

Supervisor: Chris Harris 571-***-****)

ACCOMPLISHMENTS:

Cable management (dressing and labeling).

Cable and Fiber termination.

Install and configure Single Mode and Multi-Mode as well as various Fiber Connectors (ST, LC, SC, SC-APC etc.).

Fluke/ OTDR Testing.

Fiber Troubleshooting.

Rack and stack customer equipment.

Server rack build out and rack elevation.

Install fiber tray, ladder rack, customer equipment, and cabinets.

Infrastructure installs (cable management, fiber tray systems, ladder racks, power trays).

Material receiving and hardware assembly.

Outside Plant (OSP) installation (run fiber into Data Center).

Read and follow blueprints set for installation.

Follow written and oral communication displaying professionalism with colleagues and management.

Follow safety guidelines and protocols (Proper PPE, clean up jobsite, OSHA).

STALEY TECHNOLOGIES INC

1778 Dividend Dr.

Columbus OH. 43228

Network Cable Technician

40 hour per week 09/2021 to 12/2021

Supervisor: Jim Burns 215-***-****)

ACCOMPLISHMENTS:

Travel the East coast to different Department stores,

replacing fiber and Cat6 cables

Driving scissor lifts to height of 20 feet or more

running cables and fiber from terminal to terminal crimping the ends

and checking the connection

running cable to register, camera and Area Probs professionally

Using equipment to monitor the signal throughout the store

Calling the store Network monitoring team to ensure all connection is

connected on their end before leaving the site

HCL Staffing for IBM Corporation

12051 Nokes Rd.

Ashburn Va. 20166

Network Technician

40 hour per week 01/2020 to 06/2020

Supervisor: Siddhartha 571-***-****)

ACCOMPLISHMENTS:

Manage soft-layer application to see what the customer has change in their service and what changes need to be done on the server to meet that requirement,

Installed and managed connected hardware and application components to assure nonstop environment operations. Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness. Collaborated with Shift Lead to support and maintain network components, monitor system traffic and manage connectivity services.

Troubleshot problems related to Transaction network infrastructure and performance. Maintained software implementations to meet regulatory and organizational guidelines.

Installed wiring, cabling and devices to establish, repair and improve network operations.

Use the DBS application to Format and update Firmware in different server to keep them Authenticated in the system.

National Electronic Communication (NEC)

10652 Wakeman Ct

Manassas, Virginia 20110

Network Technician 10/2017 to 11/2019

40 hour per week

Supervisor: Mehran Eatedali Shehni 703-***-****)

ACCOMPLISHMENTS:

Installed different types of electronic equipment into Communication racks to build a network communication system (TRP’s, Power Supply’s, IDU’s, SAR’s, Fuse Panel’s, VoIP’s and different type of servers).

Wired systems together following the given Diagram and Blueprints placed wires in a easy to trace format.

Using Different Network Analysis techniques (LAN) to Analyze and fixed network-related problems that occurred to the system, minimizing downtime to the network and customers.

Using the Network Cable Tester, I inspected cable lines to ensure good connection to every part of the system

Using the Blueprint to Make different gauges of cabling, using different sizes of lug to ensure proper cables were used for the receivers and the different types of Modems and Other equipment.

Used Bite Error Rate Testers to ensure network antennas were assigned proper IP addresses and License.

Assisted in building, assembling and positioning racks, installing DW/DM Cards and running Cat 5and Cat 6 cable and also Fiber optic cabling in Field Network rack building.

Helping Engineers to Prevision and configuration of the customer system to their company spec.

Bon Bon Bon Service (Home Remodeling)

3101 Manor Rd Falls Church, VA 22042

Carpenter Helper 8/2011 to 12/2014

40-50 hour per week

Supervisor: Mr. Bon 703-***-****)

ACCOMPLISHMENTS:

Assisted in house demolition to the frame.

Assisted in framing a preexisting foundation and masonry.

Built scaffolding, shoring, and braces.

Assisted in roofing – trussing, boarding, papering, and shingling.

Boarded - measured boards and cut for doors and windows.

Assisted in the installation of casing, doors, base, hardware, windows, and exterior doors and light fixtures.

EDUCATION

Information Technology (Master’s Program) 9/2018

Concentration: Security Specialization

Colorado Technical University

Colorado Springs, CO 80907 (GPA 3.53)

B.S. in Information Technology 3/2016

Concentration: Security Specialization

Colorado Technical University

Colorado Springs, CO 80907

Cum Laude (GPA 3.40)

Danville Community College 5/2006

Danville VA 24541

Drafting and Engineering

Graduated with Drafting Diploma

High School Diploma 6/1984

George Washington High School

Danville, Virginia 24541

ASSOCIATIONS

IT Network Engineer, One Word Community Church 2016 to 2022

Big Brothers and Big Sisters of America 2006 to 2008

Video Technician, Bibleway Church, Danville, VA – 1996 to 2010

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