Data Entry Customer Support
Resume:
Marcus Hardy
Contact
*************@*****.***
Objective
My principal objective is to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance. Supporting the functioning of business operations with remarkable understanding of conflict resolution techniques and problem-solving skills. Bringing my experience and education to a company that promotes within and gives back to the community.
Education
Delta Technical College
HVAC & Refrigeration
Graduated Sept 2021
Key Skills
Project Management
Customer Support
Problem-solving
Budget Planning
Communication
Trainer
Data Entry
Record keeping
Emergency response
Security
Interpersonal
Business Admin
Read blueprints
Read diagrams
Reference
Jared
Avantic Lodging Regional Maintenance
Experience
October 2020 –
Regional Maintenance Engineer • Wyndham Corp
Responsibilities: Responsibilities: Create and maintain relationships with service providers and contractors, inspect the elements of the facility to determine if repairs are necessary, check the systems for functionality, and ensure compliance with all safety and health policies. Planning and coordinating, Analyzing, Maximizing uptime, Training, Sitting, standing, and lifting 20 lbs. or more for extended periods of time.
August 2002 –
Correctional Captain • Angola Penitentiary
Responsibilities: Manage inmate holding areas. Transport and escort inmates within secured areas according to relevant laws, policies, and procedures. Contribute to the maintenance of institution security by frequently inspecting areas and posts, participate in programs to train correctional personnel and instructing staff on weapons handling, restraints, and riot training. Handling complex cases involving custody, security, and inmate behavior.
Leadership
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Superintendent at Country boy Heating / Cooling & Remodeling since 2020.
Applications
Intelligent corrections management systems, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft TEAMS, RFID inmate tracking, Zoom.
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