Business Manager Customer Service
Resume:
SHANTEE
SPANN
BUSINESS MANAGER
************@*******.***
Energetic Business Manager who is enthusiastic about dental health and has excellent
Customer Service. have over 19 year’s experience. have managed 3+ Dental
Practices and trained over 30 employes. am an expert in Insurance Verification and
collecting on accounts with outstanding balances in aging reports. enjoy a fast-
paced positive office environment.
EXPERIENCE EXPERTISE
Business Manager
Smiles by Dr. Heavenly ¢ Customer Service
09/2005-10/14/2024 ¢ Email Marketing
: . e Collections on past due accounts
e Payroll Processing for 2 Companies P
e Billing & Collections
e Claims Processing
e Insurance Verification
e Payment Posting
e Management & Employee Training
e Provider Credentialing
e Setup Practice Payment Plans
SKILLS
e Month End processing
¢ Corporation Setup/EIN
e Insurance Payments
e Patient Treatment Planning
e Dentrix Software
e Notary Public
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