Contact
626-***-**** (Mobile)
**********@*****.***
www.linkedin.com/in/davekalmus
(LinkedIn)
Top Skills
Customer Experience
Sales Management
Marketing
Dave Kalmus
Account Management and Business Development Expert in Marketing and Research in the Automotive, Printing and Events Industries
Pasadena, California, United States
Summary
Since the beginning of the COVID pandemic, I have been working remotely and recently transitioned to a hybrid remote/office mode. I have a private home office, state-of-the-art equipment, 24/7 access, and have mastered online customer service contact via various email, chat and video conferencing software.
Most recently, I've worked in the printing industry in an account management role. After spending 20 years in B2B Marketing, Research, Product and Business Development, in the automotive industry for the BMW and VW/Porsche/Audi factories, I became actively involved in Automotive Retail Management with extensive BDC Sales and Service Department experience, including training and hiring staff.
I've brought my tech-savvy, computer literacy (experienced with CRM software), excellent oral, in-person, and writing skills to each position I have mastered, resulting in record sales and enhanced presence for these companies. I believe in 100% client satisfaction, attention to detail and have a strong record of customer service accomplishments. I now have over 5500 contacts on LinkedIn. Experience
AxiomPrint, Inc.
Printing Account Manager/BDC Director
October 2015 - Present (8 years 2 months)
Glendale, California, United States
A printing company founded in 2011 with the notion that you do not have to have a limited printing experience, AxiomPrint, Inc. focuses on quality with print management software tools and a personalized human touch. Key role accomplishments include:
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• One of the top key account managers at AxiomPrint, Inc.
• Managed 50 accounts at any given time
• Averaged $50,000 per month in sales, including top spending key accounts
• Captured and managed proposals to successful selection for three (3) open RFPs in the Southern California region
Car Pros Kia Glendale
Automotive Internet / BDC Manager
November 2010 - September 2015 (4 years 11 months) Glendale, California, United States
Directed and managed the Internet Sales and BDC Sales and Service departments, helping secure Car Pros Kia as the #4 sales rated Kia dealership in the United States
• Recruited, managed, and trained five (5) Internet/Fleet Salespeople and four
(4) BDC representatives
• Generated an average of 90 outbound phone calls per day by the BDC staff
• Increased Internet sales from 25 per month in 2010 to over 150 per month in 2015
• Desked over 100 deals per month
• Perfected and simplified managerial style of the staff and increased service penetration
Advantage Ford Lincoln
Internet Sales / BDC Manager
October 2003 - November 2010 (7 years 2 months)
Duarte, California, United States
• Managed 3 salespeople by end of term
• Managed higher volume domestic Automotive Internet Department
• Helped company increase sales and profits by more than 15% while in management
Volkswagen Pasadena
Internet Sales Manager
January 1999 - September 2003 (4 years 9 months)
Pasadena, California, United States
• Managed 3 salespeople by end of term
• Distributed leads to sales consultants
• Helped bring the company to the #1 VW Internet Sales Department in the Southern California Region
• Managed entire team of Fleet and Internet Managers Page 2 of 3
New Century BMW
Internet and Fleet Manager
January 1997 - January 1999 (2 years 1 month)
Alhambra, California, United States
• Managed 2 team members by end of term
• Personally sought out the best lead providers during the infancy of Automotive Internet
• Personally created the new Internet Department for the auto dealer
• Helped increase sales by over 15%
Maritz Marketing Research
Account Manager
1994 - 1997 (3 years)
Los Angeles Metropolitan Area
Marketscan International, Inc. (MSI)
Owner & President
1989 - 1994 (5 years)
Los Angeles, California, United States
Plog Research Inc
Marketing Research Director
1984 - 1989 (5 years)
Los Angeles, California, United States
BMW of North America, Inc. and Volkswagen, Porsche/Audi of America, Inc.
Marketing and Product Research Manager
1976 - 1983 (7 years)
New Jersey, United States
Education
Pace University
Bachelor of Arts - BA, Business
Pace University
Master of Business Administration - MBA, Marketing & Finance Page 3 of 3