Virginia Raynor
Burlington, NC *****
*********@*****.**.***
SUMMARY
Driven Office and Branch Banking Professional dedicated to providing exceptional customer service, completing tasks according to rules and regulations and in a timely manner.
SKILLS
• Proficient use of Microsoft Office
• Multi Line Phone Systems
• Monthly Coverage Schedule
• Chaired Scheduled Meetings
• Analytical and Critical Thinking
• Excellence Customer Service
• Supervised Staff and coached
• Processed Loans
KEY QUALIFICATIONS
Branch Banking Management/Real Estate Broker
• Greeted customers when entering, assess needs, and assisted.
• Supervise and coach staff to achieve monthly goals and sharpen skills
• Oversee and adhere to compliance, regulatory, operating policies and procedures.
• Work closely with our customers to deepen the relationships and ask for referrals
• Prepare the monthly work schedule for the Main Branch and Satellite branch and distribute
• Complete required coursework to stay up to date on policies and procedures WORK EXPERIENCE
Carter Bank and Trust, Reidsville, NC – Financial Service Lead 11/2019 – 03/2023 Capital Bank, Burlington, NC – Financial Service Representative 10/2013 – 05/2019 SunTrust Bank, Assistant Branch Manager, Chapel Hill, NC 09/2004 –07/2012 EDUCATION
Montreat College, Charlotte Campus, NC – Bachelor of Science in Business Administration Century 21 Real Estate Academy, Charlotte, NC – Real Estate Broker