Melissa Moritz
Address: **** ******** **. *** ******* Lakes, CO 80545
Alternate Address: 165 Dowdy Lakes Rd. Red Feather Lakes, CO 80545
Phone: 970-***-****
Email: *******************@*****.***
Objective
To continue my learning of valuable knowledge and experience in people skills, customer service and sales through a position in a positive environment.
Skills
●Excellent Organizational Skills
●Strong Customer Relations Skills
●Strong serving skills
●Expertise in cleaning
●Strong bartending skills
●TIPS certified
●Experience in sales
●Experience in taking customer orders over the phone & online
●Computer Proficiency
●Data Entry
●Math Proficiency
●Experience in safety monitoring
●Creative, artistically talented
●Docile
Experience
Cashier February 2013 – October 2013
Taco Bell, Portsmouth, VA
Handled front counter and drive through window. Represented the company in a professional
and respectful manner. Excellent customer relations skills, interacting with general public.
Responsible for cash management. Excellent math skills.
Sales Associate October 2013 - August 2014
Teavana, Norfolk, VA
Sold and informed customers on various teas, health benefits, flavors, origin, brewing techniques,
Teavana products, etc. Responsible for cash management. Thorough cleansing of the store, tools
And barista station. Brewing drinks to go in a timely manner, restocking teas, merchandise, etc.
Bookseller September 2014 – June 2016
Barnes and Noble Booksellers at VCU, Richmond, VA
Sold and informed customers on various books, merchandise, and store policies. Worked in cash
registry, online and in-store customer services, organizing and folding of apparel and merchandise,
sales floor merchandising, backroom stocking, and store housekeeping. Participated in sports
events, college club events, and graduation events to assist in sales of merchandise.
Cashier July 2016 – August 2018
Pearl’s Cupcake Shoppe, Richmond, VA
Sold and informed customers on various product information including but not limited to:
cupcakes (over 100 flavors), cakes, cookies, brownies, macarons, etc., ingredients for each product
and flavors provided, designs, prices, quantities, store policies, boxed, individually bagged and
labeled product, responded to voicemails/emails, customer services over the phone, online, and in
person, data entry, designed cakes, scheduled tastings, assisted on wedding deliveries and set up,
responsible for cash management, assorted the display cases daily, stocked the cases daily, general
store housekeeping, and folding boxes.
Mural Painter August 2018 – August 2018
Greenwood Elementary, Richmond, VA
Designed and hand painted two wall murals for the faculty and students of the STEM Lab at
Greenwood Elementary.
Freelance Artist August 2018 - Present
Housekeeper November 2020 - Present
2020
Beaver Meadows Resort Ranch, Crystal Lakes, CO
Responsible for cleaning and detailing rooms in a timely manner, washing laundry, folding
laundry and restocking rooms.
Tube Hill Safety Monitor / Bartender / Server November 2021 - 2024
2021 (seasonal)
Beaver Meadows Resort Ranch, Crystal Lakes, CO
Responsible for knowing and enforcing safety guidelines on the tube hill, informing and guiding
guests so that they have their safest and most enjoyable experience. Knowing and observing the
conditions of each run to ensure the riders’ safety. Responsible for grooming and building the
runs. Responsible for lift operation and safety. Also bartended and served in the restaurant as well running concessions in the Pavilion. All of which included taking orders and serving food/beverages in a timely manner, cleaning, and rolling silverware. Providing the best possible dining experience for my customers.
Server / Bartender / Cook June 2021- October 2022
2021
Red Feather Tavern, Red Feather Lakes, CO
Put my TIPS certification to use at the bar, providing the best possible dining experience, making
fancy cocktails and various alcoholic beverages, pouring beer, cleaning the bar, taking orders,
serving food and beverages in a timely manner, cleaning the dining room, rolling silverware,
washing dishes, cooking food to order and cleaning the kitchen. Hosting parties and
participating in local events. General store housekeeping, cash management, cleaned dishes,
cooked burgers, fried foods, made salads and other various meals.
Server / Bartender May 2023- October 2023
May 2023-September 2024
2023
The Golf Club at Fox Acres, Red Feather Lakes, CO
Responsible for providing a pleasant dining experience, taking orders, serving food and beverages in a timely manner, making drinks, pouring beer, cleaning the bar and dining room, cleaning glassware, rolling silverware, setting up for weddings and events, catering for weddings and events, bartending for weddings and events, decorating for weddings and events, proficient in taking online orders and delivering food/drinks on various holes on the golf course. Responsible for cash management. Engaging with members daily, checking voicemails and communicating effectively about special events.
Education
High School Diploma June 2012
Churchland High School, Portsmouth, Virginia
Participated in Art Magnet program and AP Art focusing in painting and photography.
Member of the swim team four years with district honors.
References
Miranda Boykin
General Manager - Taco Bell
Lorna Deleon
General Manager - Teavana
Angela Skubon
General Merchandise Manager
Barnes and Noble Booksellers at VCU
Laurie Blakey
Store Owner - Pearl’s Cupcake Shoppe
Robin Milwit
Teacher - Greenwood Elementary
Russ Davies
General Manager – Golf Club at Fox Acres
Garrett Jackson
Bar Manager – Golf Club at Fox Acres
Darla Pisciotti
Owner at End of the Trail Services / Wood Mitigation / Residential Cleanings