Customer Service Representative

Mariam Aptsiauri

Brooklyn, NY ******.************@*****.*** +1-929-***-****

Authorized to work in the US for any employer.

Work Experience

Customer Service Representative/Accessioner

Lenco Diagnostic Laboratories Inc. - Brooklyn, NY September 2020 to Present

Labeled and numbered specimens.

Prepared specimens for analysis via centrifuge.

Prepared specimens for the designated department.

Managed many incoming calls.

Place or cancel supply orders.

Collaborate with the medical staff to provide patient results.

Updated the manager regarding any situations in the laboratory.

Sales Associate

Anatolian Gyro - Brooklyn, NY March 2019 to August 2020

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Skills

•Customer service (2 years)

•Multitask

•Adaptable

•Time Management

•Communication skills

•Microsoft Office

•Personal Assistant Experience

•Laboratory experience

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