KELVIN
ANTONETTY
Dynamic professional with a proven track record in workflow optimization and staff management, notably at Bonnie's Plumbing. Skilled in fostering guest engagement and maintaining Calm under pressure. Leveraging real-time interaction. With pleasure consistently enhance operational workflows and customer satisfaction. Work History
Administrative Assistant
Bonnie's Plumbing, 2209 NW 49th Ave Coconut Creek, Florida March 2021 - July 2023
Supervisor
DMM Fleets, 6560 Liberty Street, Hollywood Florida March 2020 - July 2023
Baytown, TX 77521
***************@*****.**
m
Skills
Workflow Optimization
Proposal Writing
Staff Management
Business Development
Guest Engagement
Adaptable learner
Calm coordination Under
Pressure
Education
High School Diploma
Mcarthur High School, Pembroke
Pines, FL May 2019
Extracurricular Activities: Editing
and Indie video Production
Honors of Most Theatrical
performances
Regularly Managing and handling over 30+ Calls/Emails tailored toward Customer Service, Payment acceptance,
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Performed research to collect and record industry data. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Observed packing operations to verify conformance to specifications.
Frequently inspected production area to verify proper equipment operation.
Server
Longhorn Steakhouse, 2375 S University Drive, Plantation Florida February 2020 - November 2021
Over-seer of team of technicians ensuring professional ethics and modest operations dependant on job type
Bussed and reset tables to keep dining room and work areas clean. Cultivated warm relationships with regular customers. Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Supported needs of up to 6 person wait staff who attended to specific needs of countless customers daily for Family Steak House restaurant with social relevancy and intentionality