Grand Rapids Office Assistant
Resume:
CH
Camaro Harris
Professional Summary
I know the true value in working as a team. I'm always open to learning new skills and new things, great with adapting and picking up on skills. Willingness to take on added responsibilities to meet team goals. Work History
Ameliorate Care - Office Assistant
Grand Rapids, MI
01/2024 - Current
Ameliorate Care - Home Health Aide
Grand Rapids, MI
01/2024 - Current
UberEATS - Uber Eats Driver
Grand Rapids, MI
06/2023 - Current
● Ordering and tracking office supplies
Entering information into databases and performing research such as background checks
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● Answering calls, taking messages and maintaining files Create and maintain social media website to promote business and manage page.
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● Running errands for the office
Interacted with customers by phone, email, or in-person to provide information.
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Completed entries in log books, journals, and care plans to accurately document and report patient progress.
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Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
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Assists patients by providing personal services, such as bathing, dressing, and grooming
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Improved patient well-being by providing compassionate and attentive personal care.
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● Developed individual care plans for clients based on specific needs. *************@*****.***
Grand Rapids, MI 49548
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Skills
● Senior care
● Cashier
● Dietary Aide Experience
● Hospital Experience
● Serving
● Sanitation
● Multi-line phone proficiency (4 years)
● Data Entry
● Office Administration
Education
05/2019
Grand Rapids Community College
Grand Rapids, MI
College in General Studies
06/2017
University Preparatory High School
Grand Rapids, MI
High school diploma
Certifications
● BLS Certification
● Driver's License
DoorDash - Doordash Driver
Grand Rapids, MI
04/2021 - 01/2024
Spectrum Health - Patient Transport Dispatcher
Grand Rapids, MI
01/2021 - 12/2023
Spectrum Health - Patient Transporter
Grand Rapids, MI
03/2019 - 01/2020
● Delivering food on time and sufficiently
● Working efficiently, answering any phone calls or text regarding orders Handing off food in friendly manner and dropping food off in requested location and expected condition.
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In store shopping, communicating with customer if item isn't found using best judgment or apps alternatives
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Delivering orders while complying with customer service and food hygiene policies
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Implementing DoorDash app to set availability, accept deliveries and locate customers
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Maintaining 100% delivery completion rate with an 4.9/5 rating for customer service.
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Implement new policies and worked along with our leads and supervisors to optimize operational procedures and establish clear objectives.
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● Have great phone etiquette and computer skills.
Staying engaged with the department and making sure our department are meeting their job expectations.
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My responsibility was to be able to best assist, comfort and problem solve where there is any problem or inconvenience.
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Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
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Maintained updated and detailed records of calls in physical and electronic database.
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Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
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Moving patients to different areas over the hospital such as operating rooms, treatment areas and appointments like x-rays, MRI and CT scans
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There are moments where there is hands-on care as little as moving patients in and out of bed, helping cloth and taking to the restroom with or without nurse assistance
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Whenever there is downtime my job would be to help take care of equipment orders and deliver them to the assigned area
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A big highlight of the job was being able to emotionally support patients as well as family members.
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Spectrum Health - Environmental Services
Grand Rapids, MI
08/2018 - 03/2019
Hall Street Bakery - Server/Busser
Grand Rapids, MI
04/2017 - 11/2017
Responsible for cleanliness and sanitation of patient rooms and common areas
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● Cleaning nursing stations, halls, lobbies, treatment rooms and lounges Collected soiled waste and dirty linens dumping them in appropriate area and then restocking with clean linen.
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● Greet and welcome customers for stopping in
Taking food and beverage orders from customers and communicating them to the kitchen or bar staff
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Memorizing the menu and offering recommendations if they didn't have what they initially wanted
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Ensuring food and beverages are prepared correctly and delivered to customers in a timely manner periodically
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● Also buss down tables after each customer and reset for new customers. Accomplishments
Social anxiety has always been an obstacle for me. One summer evening I was scrolling on Facebook and seen a lady casting a modeling auditions for an upcoming fashion show. I impulsively threw on all black with my best black heels got there and walked out as the 5th model to be apart of the show. After my first fashion show it felt like I couldn't get enough of being in what felt like my element feeling unbreakable. Next an old friend reached out to me who happened to be a photographer took amazing pictures we couldn't help but notice how fun and crazy my poses were we both worked on editing em. The pictures came out so epic and unreal i fell in love with editorial modeling ever since. Similar with working at Corewell Health before I became a dispatcher I was a transporter never thought I would take on a leadership role where i would be the voice of the department,having morning huddles, DCI meetings with nurses, team leads and hospital directors. Which taking the role has very much amplified and innovated my communication confidence and help overcome my anxiety.
Editorial modeling
The unique and important part is understanding the strengths and beauty of your own body, going to the gym, being fit and healthy. You also wanna practice posing and holding strenuous poses in front of the camera. I have worked with 4 photographers so far in Grand Rapids who all were great and learned a lot from.My mindset when taking pictures I let my poses and clothes do more of the talking rather than myself, I am not the focus of the photo.
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