Registered Nurse Case Manager

ROYA FARZAM

720-***-**** - ********@*****.***

State of California Registered Nurse License: 95267962 State of Colorado Registered Nurse License: 106754 PROFESSIONAL OBJECTIVE

To obtain a Staff RN Position in a competent, professional medical center, hospital, or long-term care center committed to excellence in quality patient care.

LEADERSHIP QUALIFICATIONS AND STRENGTHS

• More than 20 years of Clinical Nursing experience providing quality and compassionate care to patients primarily with chronic, long-term care needs

• 4 years of experience as a Director of Nursing; Providing training to new employees, ensuring compliance with nursing protocols and JCAHO, and coordinating administration at a home health care center PROFESSIONAL EXPERIENCE

Sub ICU RN Case Manager, Hoag Memorial Hospital (Irvine, CA) July 2023 - February 2024

• Managed a caseload of 16-18 patients; Assessed, coordinated, monitored, and evaluated options and services to meet individual patient needs (Geriatrics, Oncology, Med Surg) Oncology RN Case Manager, UCSD La Jolla Jacob Medical Center (San Diego, CA) June 2022 - July 2023

• Utilization review and discharge planning for a caseload of 18-20 patients; Assessed, planned, implemented, coordinated, monitored, and evaluated options and services to meet individual patient needs (GIP, Hospice, Home Hospice and outpatient Chemotherapy)

Acute Care of the Elderly Unit RN Case Manager, University of Colorado Hospital/UCHealth (Aurora, CO) July 2016 - May 2022

• Designed plans of care at discharge to decrease the length of stay for patients, reduce medically unnecessary admissions, ensure care continuity and minimize the potential for duplication of services

• Efficiently coordinated home care discharges, home infusions, and durable medical equipment orders

• Led interdisciplinary rounds with physicians, nurses, pharmacists, therapists, nutritionists, and learners

• Managed discharges to Subacute and Acute rehab facilities, LTAC, lateral hospitals, and assisted living facilities

• Arranged stretcher and air ambulance transports

• Effectively coordinated complicated discharges with international hospitals, care facilities, and insurance companies.

• Collaborated with patients to provide education, monitor needs, and coordinate with their communities.

• Submitted insurance authorizations for inpatient payers Neonatal ICU Utilization Review Nurse, Presbyterian St. Luke's Medical Center (Denver, CO) April 2014 - July 2016

• Analyzed patient charts using InterQual guidelines and executed timely communication with insurance companies to determine the level of neonatal care for hospitalized infants

• Effectively executed complex discharges involving oxygen and feeding tubes Visiting RN, Human Touch Home Care (Denver, Colorado) 2010 - 2014

• Provided quality care to long-term care patients with diverse needs and chronic illnesses Consistently maintained a caseload of up to 20 patients

• Medication management/administration, IV infusions, Total Parenteral Nutrition, wound care, and progress assessments

Clinical Director of Nursing, Mahdi Home Health Care (Denver, Colorado) 2005 - 2009

• Coordinated schedules, workflow, and patient care activities of health care professionals and ancillary personnel

• Trained new employees and administered the daily operations of the Nursing Office

• Prepared outside correspondence, analyzed procedures and practices, and updated nursing rules and regulations.

Visiting Nurse, Heartland Home Healthcare And Hospice (Denver, Colorado) 2002-2005

• Opened new cases and provided follow-up care for patients with long-term and terminal illnesses

• Duties included wound care, recording vitals, patient education, treating/preventing decubitus and venous stasis ulcers, and administering IV medications

Visiting Nurse, Aurora Home Healthcare Agency; Aurora, Colorado - (1994 to 1995)

• Conducted 28 to 34 home visits per week, providing long-term patient care and follow-up as outlined above. Home Health Aide, Holly Hills Nursing Home (Denver, Colorado) - 1994 EDUCATION

• Bachelor of Science Degree in Nursing, University of Medical Science; Tehran, Iran (1988-1990)

• Associate of Science Degree in Nursing, University of Medical Science; Tehran, Iran (1984-1987) CERTIFICATIONS, LANGUAGES, AND AWARDS

• Fluency in English, Farsi, and Turkish

• American Heart Association Certification in Cardiopulmonary Resuscitation (CPR) - 1/29/2021

• AMCA Certification (September 2020-Present)

• 2018 UC Health ACE Award for Excellence in Care of the Hospitalized Elderly

• Red Cross First Aid Training; Tehran, Iran - (1980) VOLUNTEER EXPERIENCE

• Volunteer, Porter Adventist Hospital (Denver, CO) - 1994

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