Customer Service Entry-Level

DIANA YOSHITARO 509-***-****

***********@*****.***

Career focus Hard-working, entry-level, looking to apply my education and

experience to a job in business and health in areas

202include computer skills and customer service.

Skills -Computer skills -Microsoft Office proficiency

-Excellent communication -Strong problem solver

-Teamwork -Customer service-oriented

-Multi-line phone proficiency -Punctual

-Organized Worker -Positive Attitude

Experience LIFE Inc. Educational Services

In-home Care Caregiver 08/2017-Present

Assists residents with activities of daily living, including bathing,

dressing, grooming, transferring, etc and getting to and from

activities and meals according to the individuals service

plan. Allows and encourages residents to do as much of their

own care as possible, also maintaining and organizing there

home. Having great customer service to individuals also to our

Team members.

Panda Express, Spokane Valley, WA

Shift-Lead,Cashier 10/2016-07/2017

Collect cash, checks, and credit card payments from customers.

Make change accurately and efficiently. Issue receipts to

customer. Deal with returns and refunds as necessary. Maintain

cash control over the register drawer and verify amounts are

correct and answer customers' questions as they arise. Order

Inventory, Schedule our team workers schedule, take order on

phone.

Diana Yoshitaro 509-***-**** ***********@*****.***

George’s Further Processing, Springdale, AR

Parts-Room Attendant 10/2014-07/2015

Maintained up-to-date knowledge of maintenance work order

and return items of plants machine parts. Organized weekly

order of parts in plant machine to track product success. Created

new processes and systems for increasing customer service

satisfaction.

United Airline U.S Aviation SVC Corp, San Diego, CA

Cabin Service Lead-Supervisor 06/2011-02/2014

Vacuumed aircraft upholstery, cleaned windows and serviced

galleys. Ensured the completion of all required aircraft forms,

logs and reports. Maintained ramp and warehouse areas.

Marshaled and alert lavatory truck to service aircraft.

Performed additional duties and special projects as assigned to

employee or cabin crew. Directed and assisted cabin crew

emergency procedures. Ensured the aircraft was clean and

prepared for flight with provisions on board for the safety and

comfort of the passengers.

Education Clairemont High School 2001-2004

Computer and Business/Year Book Club

San Diego, California

Diana Yoshitaro 509-***-**** ***********@*****.***

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