Sales Manager Customer Experience

Alex R. Antosh

215-***-**** ****@***************.*** @antoshmarketing Horsham, PA

As a sales manager with a strong marketing background, I excel at training high performers to maximize touchpoints and drive revenue by optimizing customer and employee experiences. This approach not only lowers barriers to entry and increases Lifetime Value but also aligns business operations to uncover efficiencies and new revenue opportunities. Influenced by the principles of Sam Parker in "212 the Extra Degree" and Jim Collins in

"Good to Great," I believe in going the extra mile and transforming good practices into great ones. My passion for customer experience has guided my roles, such as Sales Manager at Comcast Business, where I led a team of 40+ sales professionals, and at Hibu, where I managed digital marketing specialists in SAAS Recurring Revenue program sales. My experience extends to Spectrio selling to Marketers looking to leverage customer engagement solutions for captive audiences. My education and practical experience inform my management style, ensuring consistent team performance through formal professional development and skills coaching. Experience

Antosh Marketing – Owner/Principal Horsham, PA

• Freelance Sales and Marketing services to SMBs.

• Alignment of business operations to optimize for a great customer experience.

• Lead Gen expertise by maximizing brand touchpoints.

• Passionate customer experience advocate.

Comcast Business– Sales Manager Horsham, PA

• OTM Sales Leader managing 40+ Sales Professionals.

• Staffing and leadership development, coaching, and performance management.

• Certified in Miller Heiman Solution Selling and Sandler Sales Process. Hibu Inc – Sales/Sales Manager King of Prussia, PA

• Digital Marketing solutions including Websites, SEM, Display Advertising, and SEO.

• Managed 10+ Digital Marketing Specialists in a high-volume environment.

• Google Premier Partner, Yahoo Preferred Partner, Bing Ads Elite SMB Partner. Spectrio – Sales/Inside Sales Manager Oldsmar, FL

• Customer Engagement solutions including Digital Signage, Private Label Television, Interactive Kiosk, and Commercial Music solutions for the B2B and B2C segments.

• Support of marketing, branding and customer service goals.

• Comprehensive management of all activities related to new business acquisition, marketing, creative, staff, trade groups, and industry relationships. TV Guide – CRM Marketing Manager Radnor, PA

• Management of CRM functions for TV Guide’s premier listings publications for cable MSOs and broadcast content providers.

• Responsible for operations and training of external Call-Center vendors. Education

Indiana University of Pennsylvania Indiana, PA

• Classic liberal arts education with an emphasis in Education.

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