Blessing Tendai Sunhwa
Curriculum Vitae
PERSONAL DETAILS
Gender: Male
E-mail: ***********@*****.***
Cell: +263********* or +277********
Nationality: Zimbabwean
CAREER SUMMARY
Highly experienced IT professional with a demonstrated history of working in the Banking industry and Managed Services Provider environments. A multi skilled and trained professional in hardware maintenance, cybersecurity, network engineering, Microsoft, Check Point and Cisco products.
PROFESSIONAL QUALIFICATIONS
Bsc Honours Degree in Information Systems, Women’s University in Africa 2018 GPA 3.2
Diploma in Data and Information Technology, 2003
Diploma in Networking and PC Maintenance, Business and Computing Examinations London 2005
CERTIFICATIONS
Google Cybersecurity Certificate – November 2023
Google Cloud Networking:Core Infrastructure – December 2023 CCNA Cisco Certified Network Associate – Valid Through July 2017 CCNP Cisco Certified Network Professional - Valid Through July 2017 Implementing Cisco Threat Control Solutions - Valid Through July 2017 CEHv7 Ethical Hacking and Countermeasures
PROFESSIONAL TRAINING RECEIVED
Cisco - ICND1 and ICND2 (CCNA)
Cisco - Securing Networks with ASA Foundation
Cisco - Securing Networks With Cisco Routers and Switches
Cisco - Implementing Cisco IP Routing
Cisco - Implementing Cisco Switched Networks
Cisco - Troubleshooting and Maintaining Cisco IP Networks
Certified Ethical Hacker
Cisco – Securing Your Web with IronPort S-Series
Cisco – Intrusion Prevention System
Cisco – Quality of Service
Cisco – Implementing Cisco Edge Network Security Solutions
Check Point Cyber Security Administrator
Check Point Cyber Security Engineering
Cisco – Implementing Advanced ASA Security
Google - Cyber Security
Google – Cloud Networking
Work Experience: - ICT Infrastructure Engineer Ultra Teque Systems (January 2024 to present)
ICT Solutions design, implementation and documentation
Recommend to management infrastructure hardware procurement
Provide direction and support for ICT engineers
Optimising network performance and improving resilience and security
Project management
Develop, review and maintain information security policies and procedures
Monitor, investigate and report on information security incidents, Internet use and ICT policy breaches
Assists with information classification and information risk analysis, assessment and acceptance processes
Work Experience: – Networks & Security Engineer at Earlnet-IT (January 2023 to 31 December 2023, 12 Months Contract)
Identifying, proposing and plans network and security solutions
Ensuring high service availability
Monitoring and troubleshooting complex network problems
Engaging, proposing and setting up 3rd party business partner(s) for reliable and secure connectivity solutions
Keeping networking equipment inventory and documentation
Preparing monthly and board quarterly reports to the Head of Department
Managing the configuration, testing and commissioning of the network and security infrastructure devices
Providing technical and cost considerations for proposed networking solutions during budgets presentations.
Carrying out preventative maintenances and IOS upgrades for equipment to fix bugs
Quality Management on procured goods and service and maintaining structured cabling and trunking
Implementing network security as per company policy Work Experience: - Networks Engineer at CBZ Holdings from June 2020 to December 2022
Key Result Areas:
Design, Implement and Maintain all the Group’s IT Network and Security Infrastructure
Resolve complex network related challenges as per the incident management guidlines
Managing the SLAs with local vendors
Preparing Budgets
Preparing Invitations to Tender
Managing Disaster Recovery and IT Service Continuity
Liaising with Procurement department
Technology Reviews, Audits, and Inventory Management
IT Advisory to Executive Management
Promoting Business Growth by engaging new prospective clients
Ensuring the use of Digital Channels
IT Strategy Development
Risk Management and Audit Compliance
IT Inventory Management
Work Experience: - Networks Analyst at CBZ from 2012 to June 2020
Resolve network related challenges as per the incident management guidelines.
Establish and maintain Virtual Private Networks (VPNs) with 3rd party payment processors.
Monitor and analyse network performance using tools such as Solarwinds to design and implement service improvement programs.
Recommend future growth network design.
Maintain an up-to-date technical inventory for all networking hardware and software assets.
Upgrade Cisco IOS images to current version or patch levels for Cisco devices
Secure the organisation’s network from internal and external threats.
Implement and maintain firewall security configurations.
Analyse and review threat logs from network edge devices and implement appropriate security measures.
Resolve all exceptions raised by audits timeously and avoid repeats.
Adhere to Network policies, procedures and international best practices such as ISO27001/2 security standards.
Work Experience: - Networks and PC Support Techncian at CBZ Bank from May 2003 to 2012
Installation, configuration and of LANs and WANs
VSAT operations
Configuring, maintaining and installing Cisco equipment (Routers, switches, ASA firewalls Web Security Appliance/ Ironport, Intrusion Prevention Systems)
Configure modems and other circuit equipment for low speed and high speed links
Wi-Fi Networking 802.11a/b/g/n (Cisco/Ruckus/Ubiquit)
Troubleshoot local area and wide area networks (LANs and WANs) using tools like Solarwinds and the Network general sniffer Protocol Analyzer
Installation of Alcatel /Newbridge Mainstreet system nodes and configurations
Inventory of computer equipment.
ATM, POS, Computer Hardware and software support
Microsoft Windows 98, 2000, XP, 7, Server 2008 support and Administration KEY SKILLS AND EXPERIENCE
Designing, Implementing and managing LANs and WANs
Configuring, maintaining and installing Cisco equipment (Routers, switches, Nexus switches, ASA Firewalls, Web Security Appliance/ Ironport, Intrusion Prevention Systems), Check Point Firewalls and Sophos Firewalls
Configuration of Virtual Private Networks (VPNs)
Routing protocols; EIGRP, BGP, RIP, OSPF
Voice Over IP and Call Centre support (Avaya)
Quality of Service
IT Risk management
Business Continuity and Disaster Recovery Planning
Capacity management
Wi-Fi Networking 802.11a/b/g/n (Cisco/Ruckus/Ubiquit)
Troubleshoot complex network related challenges using tools like Wireshark and Solarwinds
Computer hardware and software support
SIEM and SOAR tools
Microsoft Windows 10, 11, Server 2012, Server 2016, Server 2019 Support and Administration
Linux, SQL, Python
Cloud Networking
HOBBIES
Playing chess
REFEREES
To be provided upon request